Captain – Restaurant & Bar Operations
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Captain Restaurant & Bar Operations
Position Summary
The Captain Restaurant & Bar Operations is responsible for supervising day-to-day restaurant and bar service ensuring exceptional guest experience adherence to service standards and effective team coordination. The role manages a designated service station and supports outlet leadership in operational excellence.
Key Responsibilities
Service Operations
Supervise and execute restaurant and bar service as per service standards
Manage opening shift and closing procedures
Oversee assigned service station readiness cleanliness and setup
Conduct pre-service briefings and coordinate service flow
Ensure accurate order-taking food and beverage delivery and table maintenance
Drive upselling of beverages signature dishes and promotions
Bar Coordination
Coordinate with bartenders to ensure timely and accurate beverage service
Ensure correct presentation and garnishing of all beverages
Monitor bar stock levels and communicate shortages
Maintain bar hygiene glassware standards and beverage quality
Support menu knowledge including cocktails spirits wines and food pairings
Guest Interaction & Service Quality
Greet guests assist with seating and provide personalized service
Handle guest feedback complaints and special requests professionally
Identify VIPs repeat guests and special occasions to enhance service delivery.
Maintain records of guest preferences for service consistency
Staff Supervision & Training
Allocate duties to waiters stewards and trainees
Monitor grooming hygiene and service etiquette
Conduct on-the-job training for service sequence and beverage service
Support team motivation discipline and performance consistency
Inventory Compliance & Coordination
Ensure proper handling and storage of cutlery crockery glassware and equipment
Maintain station par levels and control breakage and wastage.
Coordinate with kitchen bar housekeeping and cashier teams
Ensure adherence to HACCP food safety alcohol service and safety protocols
Requirements
Qualifications & Experience
Degree or Diploma in Hotel Management preferred
25 years of F&B service experience including at least 1 year in a captain or supervisory role
Strong knowledge of food beverages cocktails wine and service techniques
Proficiency with POS systems used in restaurant and bar operations
Required Skills:
Qualifications & Experience Degree or Diploma in Hotel Management or Hospitality Extensive experience in restaurant and bar operations with senior supervisory or managerial exposure Strong expertise in F&B operations cost control menu engineering and service standards Working knowledge of POS PMS inventory systems and MS Office
Company Industry
IT Services and IT Consulting
Key Skills
- General Maintenance
- Facilities Management
- Law Enforcement
- Advertisement
- Internet
- Administration Support
