HNS Office Assistant—Code Enforcement

Welcome to the City of Charlotte

Charlotte is Americas Queen City opening her arms to a diverse and inclusive community of residents businesses and visitors alike. Here you will find a safe family-oriented city where people work together to help everyone thrive. The mission of the City of Charlotte is to deliver quality public services and promote the safety health and quality of life for all residents.

Our guiding principles include:

• Attracting and retaining a skilled and diverse workforce

• Valuing teamwork openness accountability productivity and employee development

• Providing all customers with courteous responsive accessible and seamless quality services

• Taking initiative to identify analyze and solve problems

• Collaborating with stakeholders to make informed decisions

SUMMARY

The HNS Office Assistant provides clerical support to one of seven Housing & Neighborhood Services (H&NS) Teams located in offsite facilities. This position reports to H&NS Service Area Leader and works with inspectors and other staff to support site operations and other business needs.

Code Enforcement duties include:

• Data entry on City and H&NS computer applications
• Performance of administrative functions necessary for the correct and timely distribution of notices citations and penalties involved in the Code Enforcement process
• Maintain program files and records and assemble and organize data.

Keep Charlotte Beautiful duties include:

• Coordinate cleanup supply distribution across Code offices
• Monitor cleanup reporting and improve volunteer engagement with the Adopt a Street and Adopt a Bus Stop programs
• Provide support to individuals interested in adopting a street or bus stop
• Work with the Keep Charlotte Beautiful Executive Director to coordinate interdepartmental initiatives around waste reduction litter prevention and community greening
• Assist the Keep Charlotte Beautiful Board in planning and organizing committee meetings

Knowledge Skills & Abilities:

• Ability to develop creative solutions to complex problems
• Demonstrate excellent written and oral communication skills
• Ability to deal effectively with customers users technicians vendors and consultants
• Effective and courteous interaction with the public as a representative of Code Enforcement and Keep Charlotte Beautiful
• Ability to learn the different steps on the housing health and sanitation and zoning processes
• Ability to handle time-sensitive projects and meet deadlines
• Ability to attend weekend and evening events as needed

Preferred Qualifications:

• Completed courses in business and secretarial subjects
• Good organizational written and verbal skills
• Proficient use of Microsoft Word Outlook and Excel
• Proficient use of ArcGIS

Minimum Qualifications:

Requires a high school diploma or equivalent along with one year of relevant work experience or an associate degree plus proficiency with Microsoft office.

CONDITIONS OF EMPLOYMENT

The Citys Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes but is not limited to: reference checks social security verification education verification criminal conviction record check and if applicable a credit history check sex offender registry and motor vehicle records check.

Background checks must be in compliance with all federal and state statutes such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidates written authorization before obtaining a criminal background report motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.

Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process candidates may be asked to take a skills test and/or participate in other assessments.

The City of Charlotte is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race religion color sex national origin marital status age disability sexual orientation political affiliation or on the basis of actual or perceived gender as expressed through dress appearance or behavior.

Our culture is to serve the community honorably.

HOW TO APPLY

Apply online.

Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.

You are welcome to visit the City of Charlotte Human Resources Department lobby where self-service application kiosks are available. They are located in our office at 700 East 4th Street Suite 200 Charlotte NC 28202. We are open Monday through Friday from 9:30 a.m. to 3:30 p.m. (EST) excluding official City holidays.

For questions about your application or the hiring process please email .

The City of Charlotte is committed to making our services and programs accessible to all. Upon request auxiliary aids written materials in alternate formats language access and other reasonable accommodations or modifications will be provided. To make a request please fill out the Innovation & Technology ADA request form or call 704.336.4120.

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Clickhereto learn more about the City of Charlottes benefits.

The City of Charlotte is a drug and alcohol-free workplace.