Resident Services Family Services Coordinator

Community Housing Partners is seeking candidates for a Family Services Coordinator (FSC) to join our Resident Services department. We seek a highly motivated human services professional with a strong work ethic and a dedication to serving vulnerable populations through the coordination and facilitation of services to children and families. The FSC is responsible for the implementation and coordination of service delivery to CHP residents within an assigned geographic area encompassing Williamsburg Richmond and surrounding localities.

Who We Are:

Building on a long-standing tradition of environmental economic and social responsibility CHP is a nonprofit that has been working with private and public partners since 1975 to develop and preserve award-winning homes and neighborhoods. Together with our partners we revitalize communities foster stability for our residents and promote a healthier planet for future generations.

Our over 350employees deliver a wide range of services including real estate development construction energy services and training asset management property management realty and homeownership and comprehensive resident services. We champion housing stability and our work within our communities reflects our core values of resilience impact and stewardship.

What Were Looking For:

Resident Services establishes partnerships and linkages with other service providers to develop and implement program activities focusing on three areas: Family Services Housing Stability and Senior Services. Our staff in these areas work with our residents to increase their quality of life by assisting them in reaching their individual goals and increasing their self-sufficiency skills. To support this work and address the needs of our vulnerable residents in multifamily communities Resident Services relies on a dedicated internal Family Services team. The team accomplishes these goals by conducting individual and/or community assessments to determine the specific needs of each community and then intentionally connecting our residents with resources or services based on those needs.

Experience working with youth populations and families in the areas of community engagement life skills and referrals to community-based resource services are important for this position. Excellent networking skills are essential as this position actively builds and maintains partnerships with local resources such as community agencies schools business leaders and communities of faith to ensure clients have access to needed support and services. Compassion empathy and a strong desire to help disadvantaged populations are essential as are creativity active listening skills and the ability to analyze results to determine success. Successful candidates will be able to effectively demonstrate strong problem-solving customer service and communication skills.

A Day in the Life of:

The FSC works with CHP residents partners organizations and more to provide a wide range of programming and services to youth individuals and families. Did you know that surveys of families with safe stable and affordable housing showfewer health problems improved school performance less psychological stress and more self-assured parents and youth

Through this position FSCs help enrich their residents improve their self-sufficiency and life skills and close the literacy gap all so that families feel supported set for success and stable in their housing. Every day can look a little different. On any given day you may find yourself completing reports entering data planning for monthly programs at the bus stop greeting youth on their way to school or hosting a learning lunch for people looking to apply for benefits and/or services. Whether its talking with residents or interacting with other CHP departments - your work will have an impact on the residents we serve. If you would like to be a driving force in helping improve the lives of vulnerable populations in affordable housing communities then this may be the right position for you!

To be successful as an FSC one must have a passion for serving underserved populations and have experience working with youth and/or families. The best FSC exhibits excellent time management and organizational skills is internally motivated to help others and must be a team player.

Basic Qualifications:

• High School Diploma or equivalent plus 2 years experience working in the human services/social services field; OR

• Bachelors degree in the human services/social services field plus 1 year of work experience in the human services/social services field required.

• At least 1 year of experience must include experience working in an area of focus on delivering community-based programs.

Hours Benefits and Compensation:

The compensation for this 40-hour-per-week full-time position includes generous paid vacation/holidays/sick leave health/dental/life/disability insurance 403b retirement plan with company match and more.

To learn more about CHPs employee benefits please visit starting hourly range for this position ranges from $21-$25 per hour depending on a combination of qualifications education and experience.

Other Information:

If you require accommodation in completing this application interviewing or otherwise participating in the employee selection process please direct your inquiries to our recruiting team at (phone) (fax) or 711 (TTY/TDD).

NOTICE TO THIRD-PARTY AGENCIES

CHP does not accept unsolicited resumes from recruiters or employment agencies. Without a signed Recruitment Fee Agreement CHP will not pay any referral compensation or recruiter fee and if a recruiter or agency submits a resume or candidate without a signed agreement CHP may pursue and hire the candidate(s) without obligation to the recruiter or agency.