At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.
Responsibilities may include the following and other duties may be assigned
Act as a crucial link between the Commercial organization and internal business partners supporting the Selling Organization to achieve its full potential
Identify and address process gaps tool limitations and build strong relationships with key stakeholders such as Commercial Operations and the American Shared Services Center
Lead the development of effective communication plan and implementation of change management strategies to support the Selling Organization ensuring adoption
Adopt a customer-centric approach to deliver first-line analytical support for the Americas Sales Enablement Platforms addressing user issues monitoring queues troubleshooting data quality and providing end-user guidance
Interacts and works closely with other departments such as but not limited to Sales Marketing clinical & Global Comms & Corp Marketing to ensure adequate support to the sales and marketing functions
Required Knowledge and Experience:
Minimum 1 year of experience supporting sales CRM or Customer Operations
Bachelors degree in related areas
Advanced English skills
Excellent interpersonal communication (written and verbal) skills.
Adaptable team player with the ability to work with all functional areas and globally diverse teams
Accurate detailed and organized
Customer-focused analytical and problem-solving skills
Self-motivated
Proven track record of attaining organizational and personal objectives
Comprehensive understanding of complex software and information technology solutions and ability to apply them to client needs.
Ability to execute basic software configuration
Passion for continual education and technology trends
Proactive in maintaining and growing Salesforce expertise through Trailblazer Release Notes licenses User Groups and/or Webinars
Ability to follow complex development processes
Nice to Have:
(Sales Cloud) knowledge or ability to learn new technologies rapidly
Knowledge or experience in the medical device industry
Experience in data quality management
Portuguese skills
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.
Learn more about our business mission and our commitment to diversity here
Required Experience:
IC
About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an excit ... View more