User Supt Analyst Staff
Share
Job Location:
Knoxville, TN - USA
Monthly Salary:
Not Disclosed
Posted on:
3 days ago
Vacancies:
1 Vacancy
Job Summary
Overview
User Support Analyst Staff IT Desktop Support
Full Time 80 Hours Per Pay Period Day Shift
Covenant Health Overview:
Covenant Health is the regions top-performing healthcare network with 10hospitalsoutpatient and specialtyservicesandCovenant Medical Group our areas fastest-growing physician practice division. Headquartered in Knoxville Covenant Health is a community-owned integrated healthcare delivery system and the areas largest employer. Our more than 11000 employees volunteers and 1500 affiliated physicians are dedicated to improving the quality of life for the more than two million patients and families we serve every year. Covenant Health is the only healthcare system in East Tennessee to be named a Forbes Best Employer seven times.
Position Summary:
Under general supervision provides support to end-users for PC server network applications and hardware. Responsible for configuring installing and supporting hardware and software.
Responsibilities
- Under general supervision provides support to end-users for PC server network applications and hardware.
- Under general supervision assists in the evaluation of business problems evaluates and recommends vendor packages and implements required software.
- Interacts with various levels of IT staff and others outside of IT to restore service and/or identify and correct problems.
- Works on moderately complex applications.
- Assists in the evaluation of new personnel end-user computing packages and equipment as well as in the implementation and testing of prototypes.
- Installs new hardware and maintains existing hardware.
- Consults with client area management and staff regarding PC and LAN systems and equipment problems or malfunctions and recommends solutions.
- Provides Assistance to fellow IT Groups.
- Local travel required.
- Other duties as assigned.
Qualifications
Minimum Education:
None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge skill and ability needed to perform the essential tasks of the job typically such as would be equivalent to an Associates degree. Preference may be given to individuals possessing an Associates degree in a directly-related field from an accredited college or university.
Minimum Experience:
Minimum of three (3) years related experience. Experience working with LANs/WANs and working knowledge of required hardware and software.
Licensure Requirement:
Employee must have a valid Tennessee drivers license Class D and state mandated
minimum insurance coverage. Driving record must meet Covenant Health
minimum standards at the date of hire and throughout employment tenure.
Required Experience:
IC
Key Skills
- Computer Science
- user experience
- User Interface
- SME
- CSS
- Interaction Design
- Windows
- Android
- Usability Studies
- Visual Design
- HTML
- User Research
- JavaScript
- Web Services
- Wireframes
About Company
Covenant Health is the top-performing healthcare network in East Tennessee. Our experienced staff is ready to support your medical needs.
.png?1538676884){kind=logo}
