Salesforce Product Analyst (MuleSoft)
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Job Location:
McLean, MD - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Salesforce Product Analyst (Experience Cloud & MuleSoft)
Experience: 8-10 Years
Job Summary
We are seeking a Salesforce Product Analyst with strong expertise in Salesforce platform Experience Cloud (Portal) and MuleSoft integrations.
This role will be responsible for driving requirements managing cross-functional alignment and owning end-to-end UAT execution ensuring successful delivery across multiple Salesforce initiatives. The ideal candidate will act as a bridge between business stakeholders product teams and engineering delivering scalable and high-quality solutions.
Key Responsibilities
Business Analysis & Requirement Gathering
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Lead requirement gathering sessions with business stakeholders
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Analyze and translate business needs into clear functional requirements
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Drive cross-functional alignment across business product and engineering teams
Agile & User Story Management
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Create groom and prioritize user stories and backlog items
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Prepare feature scope documentation and ensure stories are development-ready
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Facilitate Agile ceremonies such as stand-ups sprint planning and backlog grooming
Salesforce & Integration Support
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Work on Salesforce Experience Cloud (Portal) implementations
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Support initiatives involving MuleSoft integrations and vendor technologies
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Provide Salesforce operational support including dashboards and system updates
UAT (User Acceptance Testing) - End-to-End Ownership
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Own complete UAT lifecycle including:
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Test case creation
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Test execution coordination
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Defect tracking and resolution
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Retesting and release readiness
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Ensure high-quality deliverables aligned with business expectations
Data Analysis & Migration Support
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Perform data validation and analysis to support migration activities
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Ensure data accuracy and reduce delivery risks
Stakeholder Management & Collaboration
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Act as the primary point of contact for stakeholder queries
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Coordinate with cross-functional teams to resolve issues and drive progress
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Facilitate working sessions to close gaps and finalize requirements
Required Skills & Experience
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8-10 years of experience in Salesforce Business Analysis / Product Analyst roles
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Strong experience with:
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Salesforce Platform (SFDC)
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Salesforce Experience Cloud (Community/Portal)
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MuleSoft integrations / system integrations
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Hands-on experience in:
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User story creation & backlog management
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UAT planning and execution
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Stakeholder management
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Strong understanding of:
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Salesforce configurations and data models
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Agile methodologies
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Certifications (Mandatory / Preferred)
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Salesforce Certified Administrator
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Salesforce Certified Business Analyst
Technical & Functional Skills
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Salesforce (SFDC) - Functional & Admin-level knowledge
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Experience Cloud (Portal)
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MuleSoft / Integration understanding
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Data analysis & validation
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Agile tools (JIRA or similar)
