Groups, Meetings & Events (GME) Sales Executive

London - UK

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

What youll do

Booking Journey Ownership: Manage bookings from the point of enquiry proposal negotiation & contracting to follow up allowing Ops to do their thing delivering in the gap between handover and follow up.
Client Service Excellence: Deliver outstanding service through prompt responses site inspections hotel tours and thoughtful follow-ups.
System Management: Use Delphi & Opera to block space generate contracts create function sheets raise invoices input room lists track deposits/payments - all in line with SOPs.
Third Party Platforms: Assistance in third party platform management as requested and required.
Short-Lead vs Long-Lead: Lead strong with short lead bookings however have an awareness on capacity to assist with long-lead as needed.
Communication: Build strong relationships with hotel departments and central teams ensuring smooth operational handovers and flawless execution.
Revenue Contribution: Feed into forecasting and budget tracking through pipeline insight weekly revenue meetings and strategic yielding. Also contribute to upselling for each property whilst balancing client relations to maximise revenue opportunities at every point of the client lifecycle.
Cross-Site Support: Conduct site inspections Ops meetings and ad hoc requests across all London hotels supporting the wider GME team with proactive sales and ad-hoc projects.
Operations Handover: Attend and contribute to weekly ops meetings ensuring all details are communicated and follow-ups are actioned.
Client Relationships: Prioritise developing client connections to drive loyalty repeat business and reputation as the go-to contact for GME in London.
Culture & Teamwork: Contribute to a positive team culture collaborate effectively and bring creativity to problem-solving

Qualifications :

What were looking for

Experience working within reactive sales in groups or events within hotels venues or private members clubs
Someone who gets a kick out of converting sales with a track record of beating targets
Experience using a system like OPERA and DELPHI would be an advantage
A people person great at building strong and lasting relationships
You enjoy working at a fast pace know how to stay organised and get the details right
Youre looking for a challenge and a place where you can be you (no clones in suits here)
Youre not precious. We leave our egos at the door and help gets stuff done

Additional Information :

Whats in it for you...

Competitive salary
25 days holiday (and bank holidays) pension and life insurance
A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
Its ok not to be Ok we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
Treat yourself once in a while with lots of retail & hospitality perks through our partners.
Enjoy a free night at The Hoxton and a meal for two when you first start with us.
Goes without saying but well feed you during your shift.
Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
Free night at The Hoxton every year and something a little extra when you hit the big milestones!
Lots of opportunity to progress and switch it up as part of a global family of brands.
Training to get you settled into your role learning academies to broaden your skillset and development that helps you think make and thrive at work.
Extra time off to volunteer with one of our partner charities.
Regular team get togethers from our team drinks to our (pretty special!) bi-annual parties we know how to have a good time!
Enhanced family leave for when youre expanding your family.
An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact.

Remote Work :

Employment Type :

Full-time

What youll doBooking Journey Ownership: Manage bookings from the point of enquiry proposal negotiation & contracting to follow up allowing Ops to do their thing delivering in the gap between handover and follow up.Client Service Excellence: Deliver outstanding service through prompt responses site ...

What youll do

Booking Journey Ownership: Manage bookings from the point of enquiry proposal negotiation & contracting to follow up allowing Ops to do their thing delivering in the gap between handover and follow up.
Client Service Excellence: Deliver outstanding service through prompt responses site inspections hotel tours and thoughtful follow-ups.
System Management: Use Delphi & Opera to block space generate contracts create function sheets raise invoices input room lists track deposits/payments - all in line with SOPs.
Third Party Platforms: Assistance in third party platform management as requested and required.
Short-Lead vs Long-Lead: Lead strong with short lead bookings however have an awareness on capacity to assist with long-lead as needed.
Communication: Build strong relationships with hotel departments and central teams ensuring smooth operational handovers and flawless execution.
Revenue Contribution: Feed into forecasting and budget tracking through pipeline insight weekly revenue meetings and strategic yielding. Also contribute to upselling for each property whilst balancing client relations to maximise revenue opportunities at every point of the client lifecycle.
Cross-Site Support: Conduct site inspections Ops meetings and ad hoc requests across all London hotels supporting the wider GME team with proactive sales and ad-hoc projects.
Operations Handover: Attend and contribute to weekly ops meetings ensuring all details are communicated and follow-ups are actioned.
Client Relationships: Prioritise developing client connections to drive loyalty repeat business and reputation as the go-to contact for GME in London.
Culture & Teamwork: Contribute to a positive team culture collaborate effectively and bring creativity to problem-solving

Qualifications :

What were looking for

Experience working within reactive sales in groups or events within hotels venues or private members clubs
Someone who gets a kick out of converting sales with a track record of beating targets
Experience using a system like OPERA and DELPHI would be an advantage
A people person great at building strong and lasting relationships
You enjoy working at a fast pace know how to stay organised and get the details right
Youre looking for a challenge and a place where you can be you (no clones in suits here)
Youre not precious. We leave our egos at the door and help gets stuff done

Additional Information :

Whats in it for you...

Competitive salary
25 days holiday (and bank holidays) pension and life insurance
A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.
Its ok not to be Ok we have a confidential hotline for any support you require about anything and a network of mental health first aiders.
Treat yourself once in a while with lots of retail & hospitality perks through our partners.
Enjoy a free night at The Hoxton and a meal for two when you first start with us.
Goes without saying but well feed you during your shift.
Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
Free night at The Hoxton every year and something a little extra when you hit the big milestones!
Lots of opportunity to progress and switch it up as part of a global family of brands.
Training to get you settled into your role learning academies to broaden your skillset and development that helps you think make and thrive at work.
Extra time off to volunteer with one of our partner charities.
Regular team get togethers from our team drinks to our (pretty special!) bi-annual parties we know how to have a good time!
Enhanced family leave for when youre expanding your family.
An annual diversity and inclusion calendar of events creating opportunities for you to learn celebrate and make a positive impact.

Remote Work :

Employment Type :

Full-time

Key Skills

Marketing
Catering
Organizational skills
Hospitality Experience
Management Experience
HubSpot
Event Planning
Events Management
Project Management
Event Marketing
Leadership Experience
negotiation

Apply Now

About Company

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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