Associate Engineer (Network)
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
An empowering career at Singtel begins with a Hello. Our purpose to Empower Every Generation connects people to the possibilities they need to excel. Every hello at Singtel opens doors to new initiatives growth and BIG possibilities that takes your career to new heights. So when you say hello to us you are really empowered to sayHello BIG Possibilities.
- Perform maintenance work on transmission networks / equipment including SDH / DWDM / ASON / CE etc supporting international voice and data services.
- Support on-site network / equipment installation and commissioning testing of the terrestrial network as a whole (at various data gateways and cable stations)
- Perform pre-service testing (on-site or remotely) and implementation of transmission links / bearers including C-plus and bilateral bearers at 2M 45M STM1 or higher for international voice and data services.
- Install implement and maintain grooming trunks to Domestic Network from ILC gateway nodes.
- Install implement and maintain interconnection trunks between equipment in Cable Station & ILC Gateway and Domestic Networks.
- Attend to and rectify faults pertaining to terrestrial network and its associated equipment.
- Liaise with other departments in SingTel overseas telecommunication administrations including SingTel Global Office to investigate and isolate faults.
- Follow-up with vendors to investigate faults related to systems and its associated equipment.
- Maintain equipment store equipment spare parts records and equipment asset.
- Perform installation acceptance testing and commissioning of new network and its associated equipment and management systems
- Updating and maintaining equipment and network / circuit records.
- Monitor equipment / systems performance and prepare statistical reports for equipment /system performance degradation analysis.
- Work closely with respective Engineering Teams on the Equipment/System User Acceptance Testing before live implementation for Network Upgrade New Products Testing/ New platform development Projects etc
- Perform advanced level of troubleshooting using network management tools and ensure unresolved cases are escalated to the vendor for investigation and follow up. Provide RFO to respective customer fronting teams to update customer of the resolution.
- Work closely with different resolver teams to ensure service is restored at the shortest possible time
- Perform any other duties (consultation related activities escalation etc) as a transmission subject matter expert
Skills for success:
- Minimum qualification of IT Diploma in Electronics Telecommunication or Computer Science
- Relevant working experience in in the areas of Technical Operations and/or Service Delivery in a Large Enterprise or a Service Provider.
- Possess Hands-on experience in WAN and LAN. Good Working Knowledge of various transmission technologies such as SDH/SONET EoSDH DWDM or OTN.
- Able to be re-called as and when necessary during off duty hours to attend to network / system faults and service restoration.
- ITIL Foundation. Good understanding of Change Incident & Problem management.
- Enthusiastic and passionate about innovation exploring new ways of doing things to improve process and customer service.
- Team worker good interpersonal and communications skills.
- Must be customer focus.
Required Experience:
IC
Key Skills
- Dhcp
- Network Administration
- Network Design
- Network Engineering
- Network Installation
- Network Optimization
- Network security
- Network Support
- Networking
- Active Directory
- Network Maintenance
- Trouble Shooting
- Linux
- VPN
- Technical supports
About Company
The Singtel Group, Asia's leading communications group provides a diverse range of services including fixed, mobile, data, internet, TV, infocomms technology (ICT) and digital solutions.
