Front Line Associate

Are you looking for a part-time role that takes your customer service skills to a whole new level Are you ready to unleash your potential in a global business that is committed to moving money for better Join Western Union as a Customer Service Representative (Part-time).

Motivated by our values: purpose driven globally minded and trustworthy & respectful

Were a FinTech thats using insight from customers and colleagues worldwide to improve financial services for families small businesses multinational corporations and non-profit organizations. Were a team of over 8000 employees serving 200 countries and territories. We believe when money moves better things happen.

Better starts and ends with the customer

You will ensure our customers receive an exceptional welcome that matches our professional services. Youll advise them on the ways we can help them and process their transactions efficiently and securely. Your role is to ensure that all transactions are performed in accordance with compliance rules. Your work will contribute to our purpose to grow economies and realize a better world.

Here are some skills attributes and qualifications you will have:

• Strong communication skills proficient in the English language

• Willingness to work during weekends

• Commit at least 20 hours per week

• Customer service and money transfer operations experience

• Experience in cash management

• Proactive problem-solver

• Experience with MS Office programs

Work Shift

Western Union values in-person collaboration problem solving and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. Due to the nature of this role the expectation is to work from the office full time.

Join us and lets connect the world

Western Union is transforming its business and shaping the financial services sector by driving quality convenience and customer service to new levels of excellence. Its an exciting time for our organization as the largest cross-border money transfer operator trusted by millions of consumers around the world. If youre ready to unleash your potential to help drive change through bottom-up innovation apply now.

We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate on the basis of race color national origin religion political affiliation sex (including pregnancy) sexual orientation gender identity age disability marital status or veteran (U.S.) status. The company will provide accommodation to applicants including those with disabilities during the recruitment process in accordance with applicable laws.