Room Attendant
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Your Role in the Story
As a Room Attendant at LUURA you are responsible for ensuring that all guest rooms and assigned areas are immaculate welcoming and fully prepared for every arrival. You will deliver hospitable prompt and professional service creating exceptional guest experiences while maintaining LUURAs high standards of cleanliness hygiene and operational excellence. This role requires attention to detail efficiency and teamwork supporting the Housekeeping Leaders and the broader Rooms Operations team in delivering a seamless guest journey.
Key Responsibilities
- Ensure guest rooms and assigned areas are cleaned organized and prepared according to LUURAs standards and daily occupancy forecasts.
- Follow room cleaning sequences and LUURA procedures to ensure consistency and quality across all rooms.
- Maintain a fully stocked clean and organized trolley with guest supplies linen towels cleaning supplies and other essentials.
- Keep linen rooms and storage areas neat organized and stocked with necessary supplies.
- Report maintenance issues lost or damaged items or discrepancies immediately to the Housekeeping Assistant Manager.
- Respect guest privacy at all times and ensure Do Not Disturb statuses are observed.
- Deliver turndown services and distribute welcome amenities where applicable.
- Collaborate with other departments including Room Service and Engineering to ensure seamless operations and guest satisfaction.
- Attend daily briefings stay updated on hotel information and ensure all tasks for the shift are completed efficiently.
- Maintain high standards of hygiene safety and appearance adhering to LUURA grooming guidelines.
- Respond to guest requests and questions in a professional friendly and helpful manner.
- Ensure housekeeping equipment is properly maintained and used safely.
- Handle lost and found items according to LUURA procedures and ensure valuables are promptly transferred to the Front Office.
- Assist in laundry collection and distribution as required ensuring seamless service for guests and staff.
- Uphold punctuality professionalism and flexibility to support operational needs including peak periods.
Qualifications :
Who Were Looking For
- Minimum of 2 years experience in a housekeeping or room quality role in hotels or resorts.
- Knowledge of room cleaning standards hygiene protocols and operational procedures.
- Strong attention to detail efficiency and ability to work in a fast-paced environment.
- Excellent communication and interpersonal skills to interact with guests and team members.
- Ability to work collaboratively within a multi-national and multi-cultural team.
- Physically fit to perform duties including standing bending lifting and maneuvering equipment.
- Committed to delivering exceptional guest experiences while upholding LUURA standards.
- High school education or equivalent; additional hospitality training is a plus.
- Familiarity with hotel systems safety procedures and LUURA operational standards is preferred.
Additional Information :
Perks Youll Love
- Team rates at LUURA Ennismore & Accor properties worldwide.
- Discounts at our restaurants bars and cafes.
- Access to art cultural events & live music nights.
- Recognition that matters from surprise gifts to team celebrations.
- Beautiful team spaces & comfortable accommodation (where applicable).
Ready to Dive In
Bring your energy your ideas and your true self and lets create something unforgettable together.
Apply now and start your journey with LUURA.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Time Management
- Customer Service
- Hotel Experience
- Taleo
- Hospitality Experience
- Industrial Cleaning
- Laundry
- Guest Relations Experience
- Host/Hostess Experience
- Cleaning Experience
- Custodial Experience
- Commercial Cleaning
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
