Your Role in the Story
The Public Area Attendant is responsible for maintaining exceptional cleanliness hygiene and presentation across all guest-facing and back-of-house areas at LUURA. This role ensures every spacefrom lobbies and corridors to spa facilities public restrooms and outdoor areasmeets LUURAs high standards while supporting a safe welcoming and seamless guest experience.
Key Responsibilities
- Maintain the cleanliness and upkeep of all public areas including lobby lounges corridors garden areas pool area public restrooms offices and spa area.
- Ensure back-of-house areas such as staircases locker rooms and service corridors are clean organized and safe.
- Keep trolleys neat fully stocked and ready with guest supplies cleaning materials linen and towels.
- Maintain pantries and workstations in a clean and organized state at all times.
- Conduct daily inspections to ensure all areas meet LUURAs operational standards and aesthetics.
- Identify maintenance needs report them promptly to supervisors and follow up until resolution.
- Respond to guest requests and inquiries with courtesy professionalism and prompt action escalating when needed.
- Ensure lost and found items are handled according to LUURA procedures and logged appropriately.
- Support other departments such as room service or maintenance to ensure smooth operations.
- Follow opening and closing procedures including preparing public areas for guest arrivals and end-of-day checks.
- Maintain equipment in good working order and report any malfunctions or damages immediately.
- Attend daily briefings and remain up-to-date on property updates events and guest requirements.
- Follow LUURAs health safety and hygiene protocols at all times.
- Demonstrate a polished and professional appearance including full uniform proper grooming and attention to detail.
- Exhibit punctuality reliability and flexibility including assisting with special tasks or laundry collection as required.
- Collaborate effectively with supervisors and colleagues to ensure a cohesive and motivated team environment.
- Demonstrate knowledge of LUURAs standards amenities and procedures to support an exceptional guest experience.
- Handle physically demanding tasks including lifting bending and standing for extended periods in accordance with safety guidelines.
- Deliver consistent high-quality service that aligns with LUURAs hospitality culture and brand DNA.
Who Were Looking For
- Minimum of 2 years of experience in housekeeping or public area maintenance within a hotel or resort environment.
- Strong understanding of cleaning standards hygiene protocols and safety regulations.
- Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.
- Excellent communication skills and a friendly guest-focused attitude.
- Ability to collaborate with a multi-cultural team and support smooth operations across departments.
- Physically fit and capable of performing all required tasks safely and effectively.
- Committed to maintaining LUURAs high standards and delivering memorable guest experiences.
Qualifications :
Who Were Looking For
- Minimum of 2 years of experience in housekeeping or public area maintenance within a hotel or resort environment.
- Strong understanding of cleaning standards hygiene protocols and safety regulations.
- Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.
- Excellent communication skills and a friendly guest-focused attitude.
- Ability to collaborate with a multi-cultural team and support smooth operations across departments.
- Physically fit and capable of performing all required tasks safely and effectively.
- Committed to maintaining LUURAs high standards and delivering memorable guest experiences.
Additional Information :
Perks Youll Love
- Team rates at LUURA Ennismore & Accor properties worldwide.
- Discounts at our restaurants bars and cafes.
- Access to art cultural events & live music nights.
- Recognition that matters from surprise gifts to team celebrations.
- Beautiful team spaces & comfortable accommodation (where applicable).
Ready to Dive In
Bring your energy your ideas and your true self and lets create something unforgettable together.
Apply now and start your journey with LUURA.
Remote Work :
No
Employment Type :
Full-time
Your Role in the StoryThe Public Area Attendant is responsible for maintaining exceptional cleanliness hygiene and presentation across all guest-facing and back-of-house areas at LUURA. This role ensures every spacefrom lobbies and corridors to spa facilities public restrooms and outdoor areasmeets ...
Your Role in the Story
The Public Area Attendant is responsible for maintaining exceptional cleanliness hygiene and presentation across all guest-facing and back-of-house areas at LUURA. This role ensures every spacefrom lobbies and corridors to spa facilities public restrooms and outdoor areasmeets LUURAs high standards while supporting a safe welcoming and seamless guest experience.
Key Responsibilities
- Maintain the cleanliness and upkeep of all public areas including lobby lounges corridors garden areas pool area public restrooms offices and spa area.
- Ensure back-of-house areas such as staircases locker rooms and service corridors are clean organized and safe.
- Keep trolleys neat fully stocked and ready with guest supplies cleaning materials linen and towels.
- Maintain pantries and workstations in a clean and organized state at all times.
- Conduct daily inspections to ensure all areas meet LUURAs operational standards and aesthetics.
- Identify maintenance needs report them promptly to supervisors and follow up until resolution.
- Respond to guest requests and inquiries with courtesy professionalism and prompt action escalating when needed.
- Ensure lost and found items are handled according to LUURA procedures and logged appropriately.
- Support other departments such as room service or maintenance to ensure smooth operations.
- Follow opening and closing procedures including preparing public areas for guest arrivals and end-of-day checks.
- Maintain equipment in good working order and report any malfunctions or damages immediately.
- Attend daily briefings and remain up-to-date on property updates events and guest requirements.
- Follow LUURAs health safety and hygiene protocols at all times.
- Demonstrate a polished and professional appearance including full uniform proper grooming and attention to detail.
- Exhibit punctuality reliability and flexibility including assisting with special tasks or laundry collection as required.
- Collaborate effectively with supervisors and colleagues to ensure a cohesive and motivated team environment.
- Demonstrate knowledge of LUURAs standards amenities and procedures to support an exceptional guest experience.
- Handle physically demanding tasks including lifting bending and standing for extended periods in accordance with safety guidelines.
- Deliver consistent high-quality service that aligns with LUURAs hospitality culture and brand DNA.
Who Were Looking For
- Minimum of 2 years of experience in housekeeping or public area maintenance within a hotel or resort environment.
- Strong understanding of cleaning standards hygiene protocols and safety regulations.
- Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.
- Excellent communication skills and a friendly guest-focused attitude.
- Ability to collaborate with a multi-cultural team and support smooth operations across departments.
- Physically fit and capable of performing all required tasks safely and effectively.
- Committed to maintaining LUURAs high standards and delivering memorable guest experiences.
Qualifications :
Who Were Looking For
- Minimum of 2 years of experience in housekeeping or public area maintenance within a hotel or resort environment.
- Strong understanding of cleaning standards hygiene protocols and safety regulations.
- Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.
- Excellent communication skills and a friendly guest-focused attitude.
- Ability to collaborate with a multi-cultural team and support smooth operations across departments.
- Physically fit and capable of performing all required tasks safely and effectively.
- Committed to maintaining LUURAs high standards and delivering memorable guest experiences.
Additional Information :
Perks Youll Love
- Team rates at LUURA Ennismore & Accor properties worldwide.
- Discounts at our restaurants bars and cafes.
- Access to art cultural events & live music nights.
- Recognition that matters from surprise gifts to team celebrations.
- Beautiful team spaces & comfortable accommodation (where applicable).
Ready to Dive In
Bring your energy your ideas and your true self and lets create something unforgettable together.
Apply now and start your journey with LUURA.
Remote Work :
No
Employment Type :
Full-time
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