Shift Manager Casino
Share
Job Location:
Las Vegas, NV - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Responsible for the overall management of all casino table games on assigned shift. Ensure that all company policies and procedures and all gaming regulations are strictly adhered to at all times. Responsible for personnel-related matters including scheduling training coaching etc.
- Enforce compliance with all applicable laws and regulations.
- Reviews the internal security of all table games and maintains surveillance of all activities that could affect the efficiency and effectiveness as well as the integrity of the casino operation.
- Responsible for all aspects of table game operations to include:
- Offering the highest possible level of Customer Service resulting in a maximum level of player enjoyment and return play.
- Attaining maximum product revenue by means of communicating
- mixture positioning pricing and the evaluation of new product.
- Constant evaluation of current business conditions special events and weather with respect to amount of current staffing levels as to maintain proper gaming levels at any certain point.
- Responsible for handling all casino guests needs complaints and disputes related to table games and hotel areas in a timely & professional manner.
- Responsible for distribution of cards dice & tiles to gaming pits.
- Responsible for visually inspecting all casino equipment.
- Responsible for the authoring and distribution of casino win/loss and other reports as requested by Senior Management.
- Ensures the protection of customers rewards and credit lines.
- Responsible for the distribution and administering of performance appraisals commendations constructive letters and discipline to all reporting levels of table games department employees.
- Maintains confidentiality of all property and Boyd Gaming trade secrets and proprietary information including business processes customer lists marketing plans and any other confidential information.
- Issue comps for customers/guests in accordance with established property standards
Qualifications :
- Must be at least 21 years of age.
- Must have thorough knowledge of all casino games rules procedures and regulations.
- Prior experience in the same or similar position preferred.
- Must have excellent customer service and communication skills.
- Must be able to obtain/maintain any necessary licenses and/or certifications.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Labor Cost Analysis
- Customer Service
- Communication skills
- Basic Math
- Food Safety Experience
- Management Experience
- Shift Management
- Employment & Labor Law
- Leadership Experience
- P&L Management
- Supervising Experience
About Company
Boyd Gaming Corporation Boyd Gaming is one of the nations leading casino entertainment companies. But were so much more a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philo ... View more
