Senior Manager, Program Management Custom Content

Senior Manager Program Management Custom Content Studio

This hybrid position is based in London (3 days per week in our Canary Wharf office).

Reuters Custom Content Studio (Reuters Plus) produces high-impact branded content programs for leading global looking for a Senior Manager Program Managementto lead ourglobal program management functionand ensure that custom content campaigns are delivered with operational excellence on time in-budget and to thehighest standard.

As Senior Manager Program Management youlllead a global function at the center of how Reuters delivers premium custom content programsworking with world-class journalists producers strategists and commercial teams to deliver campaigns for top-tier global combine your commercial acumen project management and excellent customer service skills to ensure that our clients needs remain at the heart of what we do.

This is a cross-functional role that blends peopleleadershiphands-on campaign oversight andoperational strategy.Youllset the operating rhythm for the team remove delivery roadblocks strengthen our production processes and partner closely with Sales Content Strategy Audience Development Ad Ops and external creative resources to deliver measurable client outcomes.

This is a great role for a collaborative commercially-minded and operationally focused leader thats looking to oversee a client-facing team.

Here youll ensure our campaigns run smoothly with clear timelines in place and will ensure there are no lastminute surprises for anyone involved. Youll act as a supportive coach to the team ensuring consistent ways of working and driving continual high standards and will also play a key part in shaping RFP responses that are both realistic and commercially smart ensuring we protect the client experience while staying practical about what we can deliver.

About the Role

As Senior Manager Program Management at Reuters Plus you will:

• Lead and develop a global program management teamacross regions (USEuropeAPACand Middle East) fostering a collaborative commercially-minded culture thats specifically focused on delivering excellent client outcomes.

• Allocate work and actively manage bandwidthacross the team to ensure balanced workloads and predictable delivery acting as the senior escalation point that removes blockers and ensures what the team has what it needs to deliver work of the required standard.

• Identifyrecurring issues (snags/patterns) driveshared learning and align regions on best practices while staying responsive to local realities.

• Own the operational delivery of multiple concurrent content campaigns ensuring clear end-to-end plans timelines and areas of accountability.

• Lead the internal operating rhythm for campaign execution includingweekly production meetingsto align priorities confirm action items and track progress across every active program.

• Partner with internal stakeholders to ensure end-to-end execution across:Content production; design and development; audience development and paid social planning/execution; media planning andAd Opsfor custom ad unit build trafficking and delivery; and external vendors and freelancecreatives(e.g. videographers designers writers)

• Maintain strong control of scope schedule budget and quality flagging risks early and proposing pragmatic also work closely with both clients and senior leaders offering accurate visibility into status risks and growth strategies

• Partner with Sales and Content Strategy on RFP responses building budgets resourcing models recommending content mixes and deliverable plans and stresstesting feasibility to protect quality and margins

• Supporting training and enablement initiatives for your internal teams (e.g. CRM and partner groups) to ensure consistent processes and delivery

• Own and improve program management standards templates and documentation maintaining an evolving library of HowTo guides and ensure new deliverables/processes are regularly updated.

About You

Youre a fit for the role of Senior Manager Program Management at Reuters Plus if you have:

• Demonstrable experienceinprogram/project managementwithin branded content media publishing marketing or a related client-delivery environment.

• Demonstrableexperiencemanagingleadingand developing global teams ideally across multiple time zones.

• A commercial approach to branded content with a great understanding ofbranded content production workflowsand the realities of delivering advertiser-funded programs.

• Proven ability to manage timelines budgets resourcing and stakeholders across complex multi-workstream projects where priorities and delivery risk shift at speed.

• Excellent client-facing communication skillsable to run meetings manage expectations and translate complexity into clear plans.

• Strong judgment operational rigor and a practical problem-solving approach under deadline pressure.

Please Note: Complete applications must be submitted by 23:59 (GMT) on Sunday 15th February 2026. Early applications are advised.

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Whats in it For You

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.

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