Volunteer Receptionist
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
POSITION SUMMARY:
The Volunteer Receptionist is the first point of contact for clients visitors and community members. This role provides a warm welcoming presence and supports front-desk operations by greeting visitors and assisting with basic administrative tasks. Volunteers help create an organized respectful and supportive environment for everyone who enters the space.
The work location for this position is Goderich Ontario.
ORGANIZATIONAL DUTIES AND RESPONSIBILITIES:
In addition to specific key responsibilities identified in this position description the incumbent is also responsible to contribute and support the overall culture and working environment of the organization by:
- Demonstrating and exemplifying the organizations mission and values in day-to-day work
- Acting with the highest standard of professionalism with clients family members community partners the general public and colleagues.
- Working in a manner that preserves and respects the privacy and confidentiality of personal health information
- Working in a manner that promotes and maintains the reputation of the organization and minimizes risk of harm and/or liability to the organization
- Working in a manner that complies with the organizations policies and procedures
- Working in a manner that meets all Health and Safety requirements to ensure a healthy and safe workplace
Key Position Duties and Responsibilities:
- Follow the established process to open and close the reception area
- Greet clients and visitors in a friendly professional manner and notify staff of arrivals
- Support clients in navigating the reception area (e.g. signing in locating programs or staff)
- Maintain a clean and organized reception area
- Maintain a daily communication log to record important updates visitor information or shift notes so other volunteers and staff are informed
- Assist with administrative tasks such as sorting and distributing mail or filing and shredding documents
- Manage the inventory and order office supplies (i.e. coffee creamer printer paper etc.)
- Work co-operatively with staff and volunteers requesting/receiving/giving assistance and work-related relief in a team spirited manner that is always courteous and professional
- Follow established procedures for safety confidentiality and client interactions
- Notify staff promptly of urgent situations concerns or any safety issues
Qualifications:
- Friendly welcoming and comfortable engaging with diverse individuals
- Clear written and verbal communication skills
- Reliable punctual and able to work independently with guidance
- Ability to maintain confidentiality and demonstrate good judgment
- Basic comfort with office equipment (training provided)
- Previous reception customer service or administrative experience is an asset
Interested parties should send a cover letter and resume to Ruth-Anne Young Manager Human Resources at:
Required Experience:
Junior IC
Key Skills
- Fundraising
- Communication skills
- Physical Examinations
- Hospice Care
- Workers' Compensation Law
- Computer Literacy
- Grant Writing
- Music Therapy
- Memory Care
- Public Speaking
- Volunteer Management
- Writing Skills
