Community Impact Centre Supervisor

Calgary - Canada

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

Reporting to the Community Impact Centre Manager this position is responsible for developing and delivering programs offered through the Community Impact Centre. The role oversees daily operations administration staff scheduling and the coordination of activities related to securing setting up and supporting the Centres programs and services.

This position provides clear communication and motivation to employees volunteers and external partners ensuring alignment with The Mustard Seeds vision and contributing to the overall success of the Centre. The role also includes support for the oversight of Brians Café.

Employment Type:Full-time Permanent
Schedule: Monday Wednesday Thursday and Friday at 8:00AM - 4:00PM/ Tuesday at 10:00AM - 6:00PM minimum of two additional evening a month occasional weekends and providing coverage when staff is unavailable.
Reporting to: Community Impact Centre Manager
City:Calgary
Number of Positions to Fill: 1

MAJOR DUTIES AND RESPONSIBILITIES

Oversee the day-to-day operations of the Community Impact Centre and Brians Cafe
Develop facilitate and implement programs that support and nurture the community
Ensure that all employees and volunteers have the appropriate training for the programs they are involved in
Provide leadership and direction to employees and volunteers
Support the dignity of our guests by seeking to identify their needs in a respectful manner
Take initiative to assess situations and make appropriate decisions to support employees and guests
Collaborate with Community Impact Centre Manager to create and monitor budget costs related to programs and café
Lead participants and volunteers involved in the programs
Ensure a safe respectful environment for all guests employees volunteers and visitors
Collect data and generate reports on statistics as required
Build and nurture relationships with external partners and stakeholders
Ensure all materials and equipment needed for programs are in good working order
Develop Key Performance Indicators and assessment tools for various programs and ensure that these are recorded/met
Liaise with key departments (Housing Wellness and Employment) to recruit and support staffing needs
Develop and conduct evaluations to determine effectiveness of program activities
Maintain a high level of confidentiality and professionalism
Abide by all Health and Safety protocols and procedures ( incident reports near misses etc.) and mandatory training courses (NVCI SafeTalk First Aid)
Other duties as assigned.

MINIMUM QUALIFICATIONS AND SKILLS

An undergraduate degree in Social Work or related field or equivalent level of experience
Minimum of 3 years experience working in community development initiatives
Understanding or have interest in Social Enterprise model
Front-line experience and understanding of vulnerable populations
Knowledge within the field of community development and community resilience initiatives
Demonstrated ability to engage communicate and work effectively with a diverse range of people from various cultural and socio-economic backgrounds
Experienced with developing and encouraging staff to come up with creative solutions to complex challenges and problem
Must be self-directed and have the ability to work independently as required
Effective meeting facilitation skills as well as multi-tasking and administrative skills
Well-developed organizational time management oral written and interpersonal communication skills
Demonstrated effective conflict management and networking skills
Intermediate computer skills in Microsoft Office Suite
Possession of a valid Class 5 drivers license access to a reliable vehicle with a minimum of $liability insurance and a clean drivers abstract

WORKING CONDITIONS

As The Mustard Seed is a Christian Ministry we require our employees sign an agreement indicating that they will respect and not detract from our Statement of Faith
This position requires flexibility to work evenings and weekends
Minimal to moderate physical effort requiredOn-call shifts may be required
Fast paced and demanding work environmentLifting traveling sitting standing walking and driving personal vehicle required as part of this role
Potential for exposure to vicarious trauma
Employees are to be aware that many of our clients may experience difficulties or impairment at times which could result in them uttering threats discriminatory statements and other insults at your person. This may in a raised voice or in seeing unpredictable behaviour up to and including the possibility of them becoming aggressive
- Training on how to respond is provided but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments

This position requires the use of a personal vehicle for company use and a company Vehicle. The candidate must have a valid drivers licence maintain $2M Vehicle Liability insurance on the vehicle being used and consent to a drivers abstract request.

COMPENSATION & BENEFITS

The Mustard Seed offers a competitive compensation package including 100% employer paid extended health and dental benefits for staff and dependents matching RRSP after one year of service and wellness days.

NOTE

Your privacy is important to us. The information we collect is used solely for consideration for employment.
We thank all candidates for their interest however only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.
Please visit our careers page to see more job opportunities.

Required Experience:

Manager

Oversee the day-to-day operations of the Community Impact Centre and Brians Cafe
Develop facilitate and implement programs that support and nurture the community
Ensure that all employees and volunteers have the appropriate training for the programs they are involved in
Provide leadership and direction to employees and volunteers
Support the dignity of our guests by seeking to identify their needs in a respectful manner
Take initiative to assess situations and make appropriate decisions to support employees and guests
Collaborate with Community Impact Centre Manager to create and monitor budget costs related to programs and café
Lead participants and volunteers involved in the programs
Ensure a safe respectful environment for all guests employees volunteers and visitors
Collect data and generate reports on statistics as required
Build and nurture relationships with external partners and stakeholders
Ensure all materials and equipment needed for programs are in good working order
Develop Key Performance Indicators and assessment tools for various programs and ensure that these are recorded/met
Liaise with key departments (Housing Wellness and Employment) to recruit and support staffing needs
Develop and conduct evaluations to determine effectiveness of program activities
Maintain a high level of confidentiality and professionalism
Abide by all Health and Safety protocols and procedures ( incident reports near misses etc.) and mandatory training courses (NVCI SafeTalk First Aid)
Other duties as assigned.

MINIMUM QUALIFICATIONS AND SKILLS

An undergraduate degree in Social Work or related field or equivalent level of experience
Minimum of 3 years experience working in community development initiatives
Understanding or have interest in Social Enterprise model
Front-line experience and understanding of vulnerable populations
Knowledge within the field of community development and community resilience initiatives
Demonstrated ability to engage communicate and work effectively with a diverse range of people from various cultural and socio-economic backgrounds
Experienced with developing and encouraging staff to come up with creative solutions to complex challenges and problem
Must be self-directed and have the ability to work independently as required
Effective meeting facilitation skills as well as multi-tasking and administrative skills
Well-developed organizational time management oral written and interpersonal communication skills
Demonstrated effective conflict management and networking skills
Intermediate computer skills in Microsoft Office Suite
Possession of a valid Class 5 drivers license access to a reliable vehicle with a minimum of $liability insurance and a clean drivers abstract

WORKING CONDITIONS

As The Mustard Seed is a Christian Ministry we require our employees sign an agreement indicating that they will respect and not detract from our Statement of Faith
This position requires flexibility to work evenings and weekends
Minimal to moderate physical effort requiredOn-call shifts may be required
Fast paced and demanding work environmentLifting traveling sitting standing walking and driving personal vehicle required as part of this role
Potential for exposure to vicarious trauma
Employees are to be aware that many of our clients may experience difficulties or impairment at times which could result in them uttering threats discriminatory statements and other insults at your person. This may in a raised voice or in seeing unpredictable behaviour up to and including the possibility of them becoming aggressive
- Training on how to respond is provided but this is to be considered typical working conditions. Many of our clients are unaware of the impact of these comments

COMPENSATION & BENEFITS

NOTE

Your privacy is important to us. The information we collect is used solely for consideration for employment.
We thank all candidates for their interest however only those candidates selected for an interview will be contacted. The Mustard Seed reserves the right to amend job advertisements. No phone calls please.
Please visit our careers page to see more job opportunities.

Required Experience:

Manager

Key Skills

English
User Interface
Communication
Content Writing
Online
Twitter
Internet
Facebook
Youtube
Instagram
Management skills
Digital speech
Speaking skills
Analytics
Writing Skills

Apply Now

About Company

The Mustard Seed

The Mustard Seed is a Christian non-profit organization dedicated to addressing homelessness and poverty since 1984. Committed to serving individuals experiencing homelessness, the organization operates in multiple cities — Calgary, Edmonton, Red Deer, Medicine Hat, and Grande Prairie ... View more

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click