ACH Operations Specialist

Position Summary

The ACH Banking Operations Specialist is responsible for managing and processing Automated Clearing House (ACH) transactions ensuring compliance with NACHA

rules and maintaining accuracy and timeliness in all electronic payment activities. This role requires strong attention to detail knowledge of banking regulations and

the ability to troubleshoot and resolve payment issues efficiently.

Key Responsibilities

• Execute daily ACH Processing requests and perform the daily triage in a timely manner abiding by internal policies & procedures.
• Initiate monitor and reconcile ACH transactions including debits and returns.
• Ensure timely processing of daily ACH files and account level actioning with adherence to cut-off times.
• Maintain compliance with NACHA Operating Rules federal regulations and internal policies.
• Monitor for fraudulent or suspicious activity and escalate as necessary.
• Handle high volumes of customer & internal support requests.
• Respond to inquiries regarding ACH transactions returns and exceptions.
• Collaborate with internal teams to resolve discrepancies and ensure smooth operations.
• Identify and escalate process errors or system failures to management with detailed documentation
• Prepare daily weekly and monthly ACH reports for management.
• Maintain accurate records for audit and regulatory purposes.
• Assist in testing and implementing ACH-related system enhancements.
• Recommend process improvements to increase efficiency and reduce risk.
• Process timely back-office account updates following bank notices of change.
• Support with reconciliation processing (back-up).

Qualifications

• Education: Bachelors degree in finance Accounting Business Administration or related field (or equivalent experience).
• Experience: 2 years in banking operations ACH processing or electronic payments.
• Familiarity with NACHA rules and ACH network operations.
• Skills: Strong analytical and problem-solving skills with advanced Excel skills.
• Proficiency in banking systems and Microsoft Office Suite.
• Excellent attention to detail and organizational skills.

Preferred Qualifications

• AAP (Accredited ACH Professional) certification.
• Experience with payment processing platforms and treasury management systems.

Work Environment

Compensation & Perks:

• Attractive company subsidized Medical Dental and Vision plans with leading insurance providers
• 401K Plan with Company Match
• Life Insurance at No Cost to Employees
• Generous Time Off Plan Including Rollover Vacation Days
• Health Care and Dependent Care Flexible Spending
• Hybrid working model

Fora Financial is a leading provider of flexible financing to US businesses. Since our inception in 2008 we have supported more than 55000 businesses nationwide approaching $5 billion of capital distributed for purposes ranging from operating expenses to managing cash flow gaps to facilitating business expansion and much more. Leveraging our proprietary technology Fora Financial delivers capital via a streamlined process that can be completed in as little as 24 hours compared to the weeks or even months it usually takes for a business to receive a bank loan.

Over the past seventeen years Fora Financial has grown from two founders in a small Manhattan workspace to a company of nearly 200 employees. Fora Financial prides itself on being a partner-centric organization offering a customized funding approach collaborating with our small-business customers to understand their needs in a dynamic and ever-changing economic environment.

We offer a competitive compensation package growth potential and a casual yet professional work environment. While we work very hard we do not take ourselves too seriously. We enjoy a family-like camaraderie that fosters a passion for success in each Fora Financial Team member. If this sounds like an environment you would be passionate to work in apply now!

Fora Financial is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace where all individuals are treated with respect and dignity. We do not discriminate on the basis of race color religion sex gender identity sexual orientation national origin disability age veteran status or any other legally protected status under local state or federal law. Fora Financial provides reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodations due to a disability during the application process please contact