Manager, IS Systems Development and Support

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profile Job Location:

Toronto - Canada

profile Monthly Salary: Not Disclosed
Posted on: 15 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Description

You will be working on a flexible hybrid schedule as part of Fidelitys dynamic working arrangement.

Who We Are

At Fidelity weve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and were constantly seeking to find new and better ways to help our clients. As a privately owned company we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means youll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. Youll have a wide range of opportunities to grow and develop your career in an inclusive environment where youll feel valued and supported to be your best - both personally and professionally.

What Youll Do

The Manager IS Systems Development and Support is the technical owner of one or more

system(s) within Fidelity Investments Canada (FIC). This role requires a comprehensive

understanding of the people processes and platforms in place to support assigned systems.

The manager is responsible for both the operational aspects and the strategic direction of their

system(s) ensuring ongoing reliability performance and alignment with business objectives.

The incumbent will serve as FIC Information Services (IS) liaison with internal and external

stakeholders for all matters pertaining to their system(s).

Currently a major focus for this role is leading the modernization of FICs core systems. The

manager will drive efforts to transform legacy platforms into resilient agile and AI-native

systems. While modernization is the primary focus at present the manager will also be

contributing broadly to the operational and strategic success of their system(s) ensuring a well-rounded impact beyond modernization alone.

  • Responsible and accountable for all technical aspects of supporting maintaining and enhancing assigned system(s).
  • Ensures effective resource allocation and planning to meet both modernization and ongoing support requirements.
  • Acts as the IS owner for assigned projects and support activities ensuring system design development code review and deployment are completed as scheduled.
  • Manages project budgets & financial planning for modernization initiatives.
  • Manages a group of professional technical resources including Senior Technical Analysts Software Developers and/or Team Managers.
  • Develops maintains and updates long-term plans for the team including skill development succession planning and strategy for modernization and ongoing support.
  • Contributes to the development and execution of technology strategies that align with business objectives and support the long-term vision for assigned systems.
  • Evaluates emerging technologies and industry trends to identify opportunities for innovation and continuous improvement.
  • Collaborates with business and technology stakeholders to ensure technology decisions are informed by both technical and business perspectives.

What Were Looking For

  • Completed University Degree in Computer Science or equivalent working experience
  • Minimum 5 years of application development management experience within the Financial Industry
  • Minimum 5 years of people management experience
  • Strong technical proficiency with a focus on workflow optimization connectivity and integration across platforms
  • Hands on experience with agile methodology
  • Experience leading modernization of legacy platforms including cloud migration API enablement and adoption of AI/ML technologies.
  • Prior experience in transfer agency systems
  • Knowledge of PROGRESS OpenEdge is a nice to have

The Expertise You Bring

  • Excellent planning and organization; ability to multi-task and manage complex projects.
  • Effective communicator with both business and technical users; able to translate technical concepts for non-technical stakeholders and business logic for technical teams.
  • Strong analytical and problem-solving skills; able to address complex challenges promptly.
  • Ability to lead and influence others; provide direction and assistance to developers analysts and project teams.
  • Commitment to continuous improvement and learning of new technologies especially those relevant to modernization and AI-native systems.
  • Working knowledge of technology stack used in modern enterprise platforms e.g. React/Angular Java Postgres API (REST/SOAP) etc.
  • Strong understanding of business processes and domain; able to make technical decisions backed by business insight.
  • Effective mentoring and development of directs; strong people development skills.

Total Rewards That Reflect Your Impact

We believe exceptional work deserves exceptional recognition. Thats why we offer a competitive compensation package designed to support your success todayand your financial well-being tomorrow.

For this role your total rewards include:

  • Base Salary: A competitive annual range of $130000 to $150000 based on your experience and qualifications.
  • Performance Bonus: Eligible for a discretionary bonus that rewards your contributions and results.
  • RRSP Contribution: After 6 months of employment we invest in your future with an RRSP contributionno employee matching required.

Were proud to offer a compensation package that aligns with provincial pay transparency requirements.

This posting represents an existing vacancy within our organizationan opportunity to step into a role where your talents will make a meaningful difference.

Current work authorization for Canada is required for all openings.

Some of the ways well help you feel valued and supported as part of our team:

  • Flexible working arrangements - 100% remote hybrid and in office options
  • Competitive total compensation including company contributions to your group RRSP without a matching requirement from you
  • Comprehensive health benefits that start on your first day with 100% employer-paid premiums that include up to $5000 annually for mental health services and therapy
  • Parental leave top-up to 100% of your salary for a period of 25 weeks
  • Up to $650 for home office equipment
  • Generous time off policy including 2 paid days annually to volunteer at a charity of your choice
  • Diversity and inclusion programs including an active network of Employee Resource Groups
  • Extensive professional development opportunities including access to over 11000 training and development courses tuition reimbursement and monetary rewards for completing a required designation

We care a lot about fostering a compassionate people-centric culture and are proud to have been named one of Canadas Top 100 employers for the last five years.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race color religion sex sexual orientation gender identity or expression national or ethnic origin age disability family status protected veterans status Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation please email us at .

No telephone inquiries or agencies please. We thank all applicants for their interest please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity

We are proud to be recipients of the following:

Awards

Canadas Top 100 Employers
o Greater Torontos Top Employers
o Canadas Top Family-Friendly Employers
o Canadas Top Employers for Young People

Great Place To Work Certified
o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Todays Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams

LinkedIn Top Companies in Canada

Human Resource Director (HRD) - Best Place To Work
o HRD - 5-Star Benefit Program
o HRD - 5-Star Diversity & Inclusion Employer

Designations
Canadian Compassionate Companies Certified
Benefits Canadas Workplace Benefits Award - Future of Work Strategy
TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
Canadian HR Reporters Most Innovative HR Team


Required Experience:

Manager

Job DescriptionYou will be working on a flexible hybrid schedule as part of Fidelitys dynamic working arrangement.Who We AreAt Fidelity weve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolio...
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Key Skills

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About Company

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Fidelity Investments offers Financial Planning and Advice, Retirement Plans, Wealth Management Services, Trading and Brokerage services, and a wide range of investment products including Mutual Funds, ETFs, Fixed income Bonds and CDs and much more.

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