Administrative Assistant

Join Benchmark Human Services and positively impact the lives of other people who are just like you! Benchmark is a national leader in providing programs to individuals with disabilities and mental illness. We are hiring immediately for an Administrative Assistant for our Lima Office.

In 2025 Benchmark Human Services celebrates 65 Years of Stories! Since 1960 Benchmark has been empowering marginalized populations to see their potential. We are committed to realizing the full potential of EVERYONE those we serve our partners and vendors and our employees who bring our mission to life each day. We actively strive to be a workplace that honors the unique experiences of our employees. Benchmark believes we are stronger better more effective in our pursuits when we are diverse; when we are equitable; and when we create space for everyone to be their authentic selves.

General Responsibilities:

The Administrative Assistant is responsible for providing clerical and administrative support including secretarial and receptionist duties.

Responsibilities Include:

• Open & Close the Lima Office 8am 4:30pm 4 days a week (32 hr/week).
• Handle all incoming calls for Main Street and Shawnee Offices.
• Monitor the entry doors greet those who enter and assist as needed.
• Maintain clean and organized common workspaces in including kitchenette training center and storage areas.
• Maintain office equipment and service contracts.
• Inventory and order office medical and other supplies needed for Administrative Residential & Adult Day Services.
• Maintain various office files and binders.
• Scan all medical appointments and annual client information into provide.
• File all residential client related information according to compliance standards
• Prepare outgoing mail and distribute incoming mail to appropriate team member.
• Maintain Outlook Room Reservations for all shared meeting spaces.
• Prepare & set up conference room or training room for scheduled meetings & reset space after.
• Assist with signing up staff classes taking attendance and maintaining class schedules.
• Assist Benchmarks account receivables department with contacting outside agencies regarding past due accounts.
• Track annual surveys for Residential and ADS.
• Maintain and promote healthy professional relationship with co-workers clients vendors outside agencies and families.
• Maintain accurate and up to date Residential Miles Tracking Grid for Lima Caseload monthly.
• Travel including to the St Marys office Walmart Post Office and other locations as necessary.
• Report to work as scheduled.
• Other duties as assigned.

General Qualifications:

• Ability to interact with staff individuals served and the public in a positive manner.
• Knowledge of Microsoft Office applications.
• High school diploma or GED.
• Ability to multi-task and handle detail.
• Ability to handle sensitive information in a confidential manner.
• Prior office administration or secretarial experience preferred.

Benchmark Human Services is an EOE/AAP Employer. Veterans women and individuals with disabilities are encouraged to apply.

Interested candidates can apply online at or email a resume to

Benchmark has provided services for 65 years. Learn more about our 65th anniversary celebration: 65 Years of Stories.