Customer Sales Advisor Beko Europe (Hybrid & Remote)

Nottingham - UK

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

Salary: 24500 per year plus average additional earnings of 7024 per annum
Contract:Permanent full time 37.5 hours per week with a rotating weekly shift pattern
Location:Nottingham (Hybrid & Remote)

Start: Monday the 9th of March

For consecutive years we have been recognised as a Great place to Work.

Do you thrive in a fast-paced environment and enjoy connecting with people If youre motivated by a supportive but target-based environment youll fit right in as a Customer Sales Advisor in the Beko Registrations department.

We set the bar high - our agents are the best of the best. The role is a fast-paced high-energy environment where resilience adaptability and a customer-first mindset are key to success.

So who are you

Self-Driven - You are motivated by a sales environment where achieving the right customer sales outcomes is key and in line with FCA requirements.
Empathetic and an active listener Understanding customers needs is crucial for recommending suitable products and building trust.
Resilient and adaptable Sales can be high-pressure and regulations evolve. You might face rejection or regulatory changes. Instead of getting discouraged you stay calm adjust your approach stay positive and keep learning in a fast-paced environment.
Curious and growth mindset A willingness to learn about new products compliance updates and client perspectives helps to ensure you consistently provide the right customer outcomes.
Clear communicator Explaining products transparently and avoiding jargon or misleading language is a regulatory must.
Independent - You are the right combination of ambitious and innovative whilst able to work autonomously in a home-based position.

How will you contribute

In the role of an inbound sales advisor you will play a pivotal part in our mission to provide exceptional service to customers seeking to register their new appliances. Your day will begin with logging into our automatic call distributor system where you will receive inbound calls from customers eager to register their items.

Each interaction will require you to build rapport and demonstrate your ability to connect with customers to understand their needs. Youll engage in meaningful conversations and guide customers through the registration process ensuring they feel valued and supported.

Shift Pattern:

Your shift patterns will rotate on a 6 week rota between our core opening hours of 8am and 8pm (Monday-Sunday).

Youll work 37.5 hours per week and you will have two 15-minute breaks and a full hour for lunch allowing you to recharge and maintain your focus.

Well provide all the equipment you need but you must have broadband access.

Whats Next

At D&G we give you all the tools that you would need to have a fulfilling career. Every system every process and every Partner is brought to life through a series of eLearning Facilitator led sessions Role Reality sessions Call Listening and Call Taking exercises during the training period. This allows you to fully embrace and understand what is required to succeed at D&G and to provide our customers with the best outcomes.

Process

Apply on workday
15-minute telephone conversation with one of our Talent Acquisition team
Complete our online Virtual Assessment
A Microsoft teams interview and call listening exercise
Job Offer and employment screening checks
IT Equipment delivery and set up call in readiness for day one.

The Benefits of joining Domestic and General

Starting salary of24500.
Average Bonus Earnings of7024 per annum earned through a combination of strong sales performance excellent customer service and call quality.
Personal and Professional growth is encouraged with Internal Mobility programmes providing networking opportunities and Leadership development programmes.
Work-Life balance with a hybrid role / Health Cash Plan / Instant discounts / the new credit building tool / Salary Finance Loans / electric vehicle leasing / long service awards

We want everyone to have a fair and inclusive experience when applying for a role with us.

If you require adjustments or additional support during the application or interview process please get in touch at and our team will do our best to help.

Please note that we have a thorough referencing process which includes criminal record checks.

This role is only available to applicants based in mainland UK.

Dont hesitate submit your application and up to date CV or Resume now!

Domestic & General are an equal opportunities employer which means we treat people fairly. We view all applications equally regardless of gender colour ethnic background religion disability age sexual orientation gender reassignment or marital/family status. We also have a thorough referencing process which includes credit and criminal record checks.

Required Experience:

Unclear Seniority

Salary: 24500 per year plus average additional earnings of 7024 per annumContract:Permanent full time 37.5 hours per week with a rotating weekly shift patternLocation:Nottingham (Hybrid & Remote)Start: Monday the 9th of MarchFor consecutive years we have been recognised as a Great place to Work.Do y...