Booking Office Intern

BEGIN YOUR JOURNEY WITH US!!!

ODYSSEY HOTEL GROUP HEADQUARTERS UTRECHT NETHERLANDS

Welcome to the engine behind Europes most ambitious hospitality stories. At the Odyssey Hotel Group Netherlands headquarters in Utrecht we power growth innovation and opportunity across all our properties.

Working here means being part of a passionate collaborative and high-performing team that is actively shaping the future of the hotel industry. This is where strategy creativity and operational excellence come together in an international HQ environment.

ABOUT ODYSSEY

We are The Odyssey Hotel Group Europes most ambitious hotel operator and the team behind many well-known global hospitality brands. We partner with Marriott IHG and Accor to develop exceptional properties across a wide portfolio from Holiday Inn Express to Marriotts Autograph Collection.

Powered by more than 700 employees and supported by ActivumSG as our major shareholder our purpose is to create wonderful stories through a passion for unique locally inspired hotel design and attention to every detail. We achieve this through a culture of enabling and empowering our teams to become true masters of the art of hospitality. At Odyssey our story is your story.

ODYSSEY CULTURE

Youll be joining a fast-moving ambitious and successful team thats shaking up the hospitality industry. If you thrive on responsibility share a passion for excellent service and enjoy working collaboratively in an international environment youll fit right in. We believe in ownership teamwork and a positive can-do mindset.

THE POSITION

We are looking for an enthusiastic and motivated Booking Office Intern to join our Headquarters team in the Netherlands. You enjoy working in a fast-paced environment and collaborating with colleagues from different countries and departments.

As a Booking Office Intern you will support the smooth operation of our reservation activities across our hotels. You will assist with booking processes help monitor reservation and pricing strategies and work closely with other departments to ensure an optimal guest journey. This internship is ideal for someone who is passionate about hospitality eager to learn and ready to gain hands-on experience at HQ level.

This position is designed to be flexible and includes an overlap with the Meetings & Events (M&E) department. While the role will support selected M&E-related activities the main focus will remain on Reservations as this department currently requires additional support due to limited resources. This setup allows for cross-departmental learning while maintaining a clear priority on reservation operations.

WHAT YOULL BRING

• Currently enrolled in an MBO/HBO degree in Hospitality Tourism Business or another relevant field of study.

• Strong interest in hotels reservations and revenue-related topics.

• Fluency in English; German language skills are preferred as the role is based in the Netherlands (NL) and involves regular collaboration with German-speaking hotels and stakeholders.

WHY THIS INTERNSHIP AT ODYSSEY

Joining Odyssey means being empowered to become the best version of yourself. Together we grow and your development matters.

• Opportunity to work in a dynamic international HQ environment.

• Hands-on learning within an experienced and supportive team.

• Strong focus on personal development learning and future career opportunities within our brands and headquarters.

• Space for your ideas initiative and creativity.

• Internship allowance of 800 per month.

• Employee discounts in more than 8000 hotels worldwide for you and your family.

YOUR KEY RESPONSIBILITIES

• Record monitor and process booking changes (cancellations modifications transfers etc.).

• Support the formulation and implementation of reservation strategies to maximize occupancy and revenue.

• Assist in monitoring pricing and selling strategies.

• Ensure proactive communication with hotels and other departments regarding reservation strategies.

• Help analyze business mix and stay up to date with reservation strategies promotions and market trends.

• Support selected activities within the Meetings & Events (M&E) department in close coordination with the Reservations and HQ teams.

HOW YOULL DO IT

• By bringing a warm open and professional personality when working with colleagues and hotel teams.

• By being service-oriented and detail-focused.

• By thinking creatively and contributing new ideas.

• By enjoying structure and helping bring clarity to complex situations.

• By being a proactive team player with a positive attitude.

• By communicating clearly and effectively in an international setting.