Sales Manager

Responsible for generating revenue by selling guest rooms meeting space and hotel services to corporate group and leisure clients. This role focuses on building strong client relationships developing new business opportunities and executing sales strategies to maximize occupancy and profitability.

Reports to:

Director of Sales/General Manager

Supervises:

NA

• Strong negotiation communication and interpersonal skills
• Proven ability to meet or exceed sales targets
• Knowledge of hotel sales systems CRM tools and revenue management principles
• Relationship-building and customer-focused mindset
• Strategic thinking and problem-solving skills
• Excellent written and verbal communication
• Time management and organizational skills
• Proficiency in Microsoft Office and hotel sales software
• Ability to work flexible hours including nights weekends and/or holidays as needed

• Bachelors degree in hospitality management Business Marketing or related field (preferred)
• 5 years of hotel sales or hospitality sales experience

• Develop and execute sales strategies to achieve revenue and occupancy goals
• Identify prospect and secure new corporate group and event business
• Maintain relationships with existing clients to encourage repeat business
• Conduct hotel tours and client presentations
• Negotiate contracts rates and terms with clients
• Collaborate with marketing revenue management and operations teams
• Prepare sales forecasts reports and market analyses
• Attend networking events trade shows and industry functions
• Monitor market trends and competitor activity
• Ensure accurate and timely entry of sales activities into the CRM system

Performs other related duties as assigned by the Sales Team Managers and Directors.

Demonstrates Showboats core values in the performance of position responsibilities:

1) Friendly Focused we are committed to creating a fun environment that embraces families and children of all ages.

2) Kindness Focused we demonstrate kindness in everything we do seeking to uplift and support all of those around us.

3) Team Spirit we foster a respectful workplace where team members work together to exceed our guests expectations.

4) Hearts the Serve we are driven by a passion to bring joy and happiness to the guests that we serve.

5) Take Ownership we take full responsibility for our actions and the resulting outcomes embracing personal accountability.

• The ability to attend work predictably and regularly and to be punctual.
• The ability to work varying schedules including evenings weekends holidays and extended hours as business operations dictates
• The ability to read and understand documents drawings and instructions (whether presented in written oral diagram or schedule form).
• The ability to work with mathematical concepts and to apply concepts to practical situations.
• The ability to work cooperatively with others.
• The ability to deal politely and professionally with customers and coworkers.
• The ability to perform several tasks at once.
• The ability to follow directions or instruction.
• The ability to use a computer to communicate create and access information.
• The ability to lift and move 10 pounds.
• The ability to sit/stand/bend/stretch etc.
• The ability to use hands to finger handle or feel and reach with the hands and arms

Stand

Constantly

x

Frequently

Occasionally

Not Applicable

Walk

Constantly

x

Frequently

Occasionally

Not Applicable

Sit

Constantly

x

Frequently

Occasionally

Not Applicable

Handling/Fingering

Constantly

x

Frequently

Occasionally

Not Applicable

Reach Outward

Constantly

x

Frequently

Occasionally

Not Applicable

Reach Above Shoulder

Constantly

x

Frequently

Occasionally

Not Applicable

Climb

Constantly

Frequently

x

Occasionally

Not Applicable

Crawl

Constantly

Frequently

x

Occasionally

Not Applicable

Squat or Kneel

Constantly

Frequently

x

Occasionally

Not Applicable

Bend

Constantly

Frequently

x

Occasionally

Not Applicable

10 lbs. or less

Constantly

Frequently

x

Occasionally

Not Applicable

11 to 20 lbs.

Constantly

Frequently

x

Occasionally

Not Applicable

21 to 50 lbs.

Constantly

Frequently

x

Occasionally

Not Applicable

51 to 100 lbs.

Constantly

Frequently

Occasionally

x

Not Applicable

Over 100 lbs.

Constantly

Frequently

Occasionally

x

Not Applicable

12 lbs. or less

Constantly

Frequently

x

Occasionally

Not Applicable

13 to 25 lbs.

Constantly

Frequently

x

Occasionally

Not Applicable

26 to 40 lbs.

Constantly

Frequently

Occasionally

x

Not Applicable

41 to 100 lbs.

Constantly

Frequently

Occasionally

x

Not Applicable

Extreme Cold (non-weather)

Constantly

Frequently

x

Occasionally

Not Applicable

Extreme Heat (non-weather)

Constantly

Frequently

x

Occasionally

Not Applicable

Loud Noise Level

Constantly

Frequently

x

Occasionally

Not Applicable

Ability to Read

x

Constantly

Frequently

Occasionally

Not Applicable

Ability to Speak English

x

Constantly

Frequently

Occasionally

Not Applicable

Ability to Understand Verbal Directions

x

Constantly

Frequently

Occasionally

Not Applicable

Ability to Report to Work Regularly

x

Constantly

Frequently

Occasionally

Not Applicable

Ability to Report to Work on Time

x

Constantly

Frequently

Occasionally

Not Applicable

Ability to Work Safely

x

Constantly

Frequently

Occasionally

Not Applicable