IT Specialist

Dickinson, ND - USA

Monthly Salary: Not Disclosed

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Department:

Administration

Job Summary

IT Specialist

About Us:

At Gooseneck Implement our purpose is to enable our employees and customers to lead a fulfilling life. Rooted in our core values of Genuine Passion and Genuine Gratitude we operate with integrity accountability and resolve. As a trusted partner in the Ag equipment industry we create an optimal business environment ensuring success for our employees and customers.

About the Position:
Department: Information Technology
Reports to: IT Manager
Supervises: None

Responsibilities:

Troubleshoot repair maintain install and perform testing activities on various computer equipment peripherals data communication and computer network systems.
Report equipment quantity needs set up new users with job specific hardware and system access.
Maintain and support the information technology infrastructure (network and computer hardware) for all locations throughout Gooseneck Implement.
Develop and maintain software and hardware inventory and tracking systems.
Provide phone support and training to new and current users and solve miscellaneous phone problems including set-up moving phones voice mail and possible cable installation.
Provide support to users relating to both hardware and software problems on their personal computers.
Perform preventive maintenance for computer data communication and/or peripheral equipment; test and adjust to appropriate standards.
Maintains knowledge of current technology and stays abreast of new technological advancements.
Assists in developing and delivering information technology and business system training for the entire organization.
Special projects as assigned.

Experience Education Skills and Knowledge:

Excellent communication skills and the ability to work as a team.
Proven ability to work well with internal and external users.
Organized and self-motivated.
Working knowledge of IT security best practices including endpoint protection identity and access management patching phishing awareness and basic incident response.
Strong knowledge of Microsoft Windows operating system.
Strong knowledge of Microsoft Azure Active Directory Intune endpoint protection and user access controls
Strong knowledge of networking and associated with Cisco hardware (network switches firewalls wireless access points and routers).
Proficient in Microsoft Office Products (Outlook Word Excel Power Point and Publisher).
Knowledge of John Deere dealer software and processes is a plus.
2 years experience in an equivalent IT field preferred and/or bachelors degree in computer information systems.
Must have valid drivers license and be insurable to drive
Must be able to travel to all 14 store locations across ND and SD.

Required Experience:

IT SpecialistAbout Us:At Gooseneck Implement our purpose is to enable our employees and customers to lead a fulfilling life. Rooted in our core values of Genuine Passion and Genuine Gratitude we operate with integrity accountability and resolve. As a trusted partner in the Ag equipment industry we c...