Welcome to Haleon. Were a purpose-driven world-class consumer company putting everyday health in the hands of just three years since our launch weve grown evolved and are now entering an exciting new chapter one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands including Sensodyne Panadol Advil Voltaren Theraflu Otrivin and Centrum lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now its time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose to deliver better everyday health with humanity at the heart of everything we do. It unites us inspires us and challenges us to be better every day driven by our agile performance-focused culture.
About the Role
The Head of Anti-Counterfeiting (ACF) serves as a senior strategic leader tasked with formulating and executing Haleons global anti-counterfeiting strategy. This position is pivotal in safeguarding consumer safety protecting brand reputation and preserving business value through the leadership of intelligence-driven risk-based and cross-functional initiatives aimed at preventing detecting and disrupting counterfeit activities in high-risk markets.
A central responsibility of this role is to coordinate a multidisciplinary approach to anti-counterfeiting by collaborating closely with teams from QSC Communications Legal Commercial and other key stakeholders. The Head of ACF ensures coherent alignment across diverse functions and regions facilitating an integrated and effective response to threats posed by counterfeiting.
Leading a specialised team of subject matter experts (SMEs) the Head of ACF works in partnership with the Global Security Operations team to optimize market-level capabilities and enhance engagement with external enforcement agencies regulatory authorities and industry coalitions.
As an integral member of the Group Security leadership team the Head of ACF oversees enterprise-wide ACF investigations enforcement collaborations and strategic stakeholder engagement. The role manages a globally dispersed team and external vendors to ensure measurable results are achieved through enforcement actions intelligence gathering and innovative practices.
Key Responsibilities
Strategic Leadership
Develop and implement a comprehensive global anti-counterfeiting strategy aligned with business priorities and risk mitigation objectives incorporating an intelligence-driven model and defining KPIs to evaluate enforcement effectiveness ROI and consumer trust.
Coordinate cross-functional product protection by facilitating collaboration among QSC Communications Legal and Commercial teams and develop operational partnerships with internal stakeholders across business legal corporate affairs and communications.
Develop and deploy anti-counterfeit (ACF) policies procedures and SOPs that ensure consistent application internally and externally supporting both large-scale source manufacturing investigations and standardized market sweep efforts through the Regional Security Manager network.
Represent Haleon at industry forums regulatory organisations and law enforcement bodies contributing to standards development information sharing strategic relationship building and regular program reporting to senior leadership and stakeholders.
Maintain relationships with investigation service suppliers to foster innovation responsiveness cost management ROI and continuous improvement.
Manage a team of subject matter experts located across different regions coordinating closely with Group Security Operations to capitalize on their market proximity thereby enhancing operational. scalability and strengthening relationships with external stakeholders.
Operational Execution
Develop risk assessment and intelligence strategies to identify and monitor counterfeiting trends and oversee the delivery of tactical mitigation for key markets and products.
Oversee global monitoring of counterfeit activities across online and offline channels.
Coordinate with law enforcement customs regulatory bodies and industry coalitions to pursue enforcement actions.
Ensure ACF Program compliance with international IP laws and regulations.
Supervise investigations and support litigation efforts related to counterfeit activities.
Manage the global portfolio of third-party ACF contracts
Own the global ACF budget ensuring effective forecasting spend control and value delivery.
Manage relationships with external vendors including IP enforcement firms and technology providers
Maintain up-to-date knowledge of global counterfeit trends and regulatory changes.
Own the anti-counterfeit program budget ensuring effective forecasting spend control and ROI.
Technology & Innovation
Lead the global implementation of a centralised case management platform that automates workflows captures structured data and facilitates collaboration across teams.
Produce actionable insights and trend analyses using case data integrating predictive analytics and AI to identify threats prioritise enforcement and measure ROI.
Drive interoperability with external enforcement bodies explore emerging technologies and work cross-functionally to embed anti-counterfeit features into product designs.
Oversee digital monitoring and enforcement by managing online platforms dedicated to the detection and removal of counterfeit listings across e-commerce sites and social media channels.
Qualifications & Experience
Significant experience in law enforcement investigations brand protection and/or anti-counterfeiting preferably in a global role.
Experience working with law enforcement customs and legal teams across international jurisdictions in market surveillance investigations and enforcement actions (including raids and legal coordination).
Strong understanding of AI-driven tools machine learning applications and advanced data analytics platforms to detect counterfeit trends predict risks and enhance brand protection strategies.
Proven experience in investigating and managing complex proactive investigations online and offline.
Deep knowledge of case management platforms digital authentication systems and track-and-trace solutions for managing investigations and enforcement actions.
Demonstrated success in managing third-party investigation service suppliers and operational budgets.
Professional certification such as Interpol Intellectual Property (IP) Crime College or recognized university anti-counterfeit or intellectual property program accreditation strongly preferred.
Core Competencies
Strategic vision and enterprise alignment.
Strong commercial acumen and budget/vendor management experience.
Risk-based thinking and continuous improvement
Self-motivated and able to act independently demonstrating sound and ethical judgment.
Strong analytical and investigative skills.
Senior leadership & stakeholder engagement and cross-functional influence.
Exceptional written/oral communication; ability to influence at senior levels and with external authorities.
Job Posting End Date
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture where different backgrounds and views are valued and respected all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. Its important to us that Haleon is a place where all our employees feel they truly belong.
During the application process we may ask you to share some personal information which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development refinement and execution of our inclusion and belonging programmes that are open to all Haleon employees.
The personal information you provide will be kept confidential used only for legitimate business purposes and will never be used in making any employment decisions including hiring decisions.
If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process please let your recruiter know by providing them with a description of specific adjustments you are requesting. Well provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence.
The Haleon recruitment team will contact you using a Haleon email account (@). If you are not sure whether the email you received is from Haleon please get in touch.
Required Experience:
Director
About us We are a science-led global healthcare company with a special purpose: to help people do more, feel better, live longer. We have 3 global businesses that research, develop and manufacture innovative pharmaceutical medicines, vaccines and consumer healthcare products.