Employment Type:

Shift:

Description:

Mercy Medical Center a member of Trinity Health of New England is looking for a Department Secretary to join our Operating Room team.

The Per Diem Department Secretary is responsible for providing exceptional customer service to all patients and clients in the operating room and perioperative services department and is responsible for the coordination of clerical /administrative tasks and dept activities. The Department Secretary provides cooperative support and assistance to promote smooth operation of the department including scheduling greeting clients answering phones and assists in billing. Assists in other areas of Perioperative Services providing coverage in reception client intake scheduling and recovery.

What will you do:

• Greets callers and visitors determines nature of their business and provides appropriate information.

• Operates a multi-line telephone system. Answers callers/visitors questions

• Responsible for scheduling emergency surgeries according to the existing daily schedule

• Coordinates changes in the OR schedule with other departments (Recovery ASU Radiology Emergency and IN Patient units).

• Works collaboratively with other departments to ensure any changes in the OR scheduled time are communicated

• Maintains proficiency with office computer systems. Performs clerical duties and data entry duties in a fast paced environment

Requirements:

• Education: High School diploma or general equivalency diploma (GED) required.

• Preferably 1 -2 years experience in healthcare

• Excellent computer abilities.

• Excellent written oral communication and customer service skills.

• Familiarity with medical terminology.

• Excellent organizational skills with the ability to follow written and verbal directions with multiple steps.

• Ability to work collaboratively and efficiently within a team treatment model.

• Ability to manage multiple phone lines simultaneously.

Highlights

• PER DIEM

• Mission Drive Team Environment

• Flexible Schedule

Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercys Rehabilitation Hospital a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children an outpatient service offering counseling and family support programs.

Our Commitment

Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.