Program Director

Program Director Ravenswood Older Adult Center

Program/Location: Ravenswood Older Adult Center
Reports To: Director of Programs and Development
Salary: $68 963.44
FLSA Status: Exempt
Schedule: Full-Time (flexibility required based on center operations and events)

Position Summary

The Program Director is responsible for the full operational oversight and day-to-day leadership of the HANAC Ravenswood Older Adult Center. This role ensures the center delivers high-quality innovative programming that supports healthy purposeful and successful aging while maintaining full compliance with the NYC Department for the Aging (DFTA) contract requirements.

The Program Director leads staff performance program planning reporting budget oversight membership engagement community partnerships and compliance deliverables to ensure contracted units are met and the center operates efficiently professionally and consistently.

Essential Duties and Responsibilities

Program Oversight & Service Delivery

• Provide oversight of overall senior center operations ensuring consistent service delivery and center readiness

• Administer and develop innovative programming that promotes healthy aging and member engagement

• Plan and implement center activities in compliance with DFTA requirements including:

  • Exercise and health management programming

  • Nutrition and meal programming

  • Arts and culture activities

  • Technology education and engagement

  • Recreational and educational programs

DFTA Compliance Reporting & Data Integrity

• Maintain accurate and up-to-date client records and senior center files

• Ensure the DFTA client database is accurate complete and maintained consistently

• Track membership participation attendance and units of service to ensure contracted units are met

• Prepare and submit required DFTA and agency reports in a complete and timely manner including:

  • Monthly unit reporting

  • Monthly expense reporting

  • Additional reports as required by contract or leadership

Leadership Supervision & Performance Management

• Lead team meetings and provide day-to-day supervision of staff interns and volunteers

• Establish annual goals and measurable objectives and ensure staff execution aligns with center outcomes

• Conduct performance evaluations and support ongoing staff training and professional development

• Lead monthly meetings with case workers and review/finalize case work deliverables on a daily basis

Advisory Board & Member Engagement

• Maintain and support the Senior Center Advisory Board

• Plan and lead meetings for center membership committees and other groups as needed

• Ensure a welcoming respectful environment that supports senior voice and participation

Community Outreach & Partnership Development

• Establish and maintain relationships with community partners organizations leaders and elected officials

• Represent HANAC and the senior center through outreach public engagement and community events

• Develop and maintain external partnerships to expand outreach efforts and strengthen collaborative programming

Fiscal Oversight & Center Administration

• Manage and monitor the senior center budget ensuring appropriate use of center resources

• Oversee ordering and purchasing of food supplies and center materials to ensure accuracy timeliness and compliance

• Ensure voluntary contributions fundraising activities and activity payments are properly documented and follow agency protocols

Center Calendar Menus & Operational Coordination

• Prepare monthly activity calendars event schedules and menus prior to the first day of each month for posting and distribution

• Lead quarterly meetings with kitchen staff to ensure alignment on operations meal service expectations and compliance

Key Qualifications

Candidates must meet one of the following minimum education/experience requirements:

• Bachelors Degree in Social Work or a related field and a minimum of two (2) years of demonstrated experience working with aging populations (DFTA knowledge a plus); OR
• Associate Degreeand a minimum of three(3) years of demonstrated experience working with aging populations and senior center operations (DFTA knowledge a plus)
• Excellent program management and operational oversight skills
• Strong interpersonal organizational and time management skills
• Strong computer skills including proficiency in Microsoft Office (Word Excel Outlook)
• Excellent written and verbal communication skills
• Ability to work effectively with individuals from diverse backgrounds
• High level of dependability professionalism and flexibility
• Demonstrated ability to solve problems and think strategically

Competencies

• Operational leadership and accountability

• Strategic planning and execution

• Performance supervision and staff development

• Community and stakeholder relationship management

• Reporting accuracy and contract compliance

• Strong attention to detail and documentation practices

• Ability to manage competing priorities in a fast-paced environment

Work Environment / Physical Requirements

• Work is performed in a senior center/community-based setting

• Must be able to sit stand walk and participate in daily center operations

• May occasionally lift light supplies/materials as needed for center events

Equal Opportunity Statement

HANAC Inc. is an Equal Opportunity Employer committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity or expression sexual orientation national origin disability age veteran status or any other protected characteristic.