Salesforce FunctionalTechnical Consultant Manager

Line of Service

Industry/Sector

Specialism

Management Level

Job Description & Summary

About the Role:

A career within Salesforce Consulting services will provide you with the opportunity to help our clients leverage the Salesforce platform to deliver enterprise-scale digital transformation. You will work with organisations to design and implement scalable secure and maintainable Salesforce solutions that improve customer experiences enable sustainable change and drive measurable business outcomes.

We focus on understanding our clients strategic and operational challenges and translating them into effective Salesforce solutions. This includes working across multiple Salesforce clouds and platform capabilities to support complex business processes data-driven decision making and modern digital engagement models

This is a consulting role with a strong balance between technical delivery solution design and client management. You will act as a primary point of contact for clients on assigned engagements taking accountability for scope requirements solution design and delivery outcomes.

You will be hands-on across the delivery lifecycle from pre-sales and discovery through to build testing deployment and adoption. The role requires you to operate confidently at both a detailed delivery level and a higher-level solution and stakeholder management perspective ensuring solutions are aligned to Salesforce platform best practices and client objectives.

What your days will look like:

• Owning and managing engagement deliverables across all aspects of Salesforce solution delivery

• Leading and facilitate discovery and design workshops to capture business requirements and define solution approaches

• Designing reviewing and validating Salesforce solution designs to ensure they meet functional technical and non-functional requirements

• Managing and coordinating data migration and integration activities working with internal teams and external systems working within agile or hybrid delivery models in high-performance delivery environments

• Building and maintaining strong relationships with client stakeholders and delivery partners supporting pre-sales activities including solution shaping estimation and proposal development contributing to the production and review of proposals to ensure technical accuracy and commercial viability

• Working collaboratively with commercial and engagement leadership teams to ensure smooth transition from sales to delivery supporting effective resourcing and delivery planning to balance client needs with commercial performance

• Maintaining relevant Salesforce certifications and remaining current with platform and product development contributing to the continuous improvement of internal delivery methods tools and ways of working

This role is for you if:

• You have proven experience delivering full lifecycle Salesforce implementations with strong experience designing and configuring Salesforce solutions across one or more clouds

• You have a solid understanding of CRM and business process design with strong analytical problem-solving and communication skills

• You have the ability to work effectively with both technical and non-technical stakeholders

• Financial Services or Insurance industry experience would be a big plus

• Understanding of integration patterns and enterprise architecture concepts and Experience working with third-party integrations such as e-signature telephony or marketing platforms

• You hold the following accreditations Salesforce Certified Platform App Builder Salesforce Certified Sales Cloud Salesforce Certified Service Cloud. The following certifications are also desirable Salesforce Certified Revenue Cloud Consultant Salesforce accreditedFinancial Services Cloud Salesforce Certified Omnistudio Consultant/Developer Certified Agile Practitioner

What youll receive from us:

No matter where you may be in your career or personal life our benefits are designed to add value and support recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.

We offer a range of benefits including empowered flexibility and a working week split between office home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.

Education (if blank degree and/or field of study not specified)

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship

Government Clearance Required

Job Posting End Date