Office Manager
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Job Location:
Torrance, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Join Our Growing Team at New U Therapy Center & Family Services!
New U Therapy Center & Family Services is a well-established multidisciplinary mental health practice located in Valencia. We are passionate about providing high-quality care to our local community and are seeking dedicated and motivated Associate Psychotherapists to join our growing team
We are seeking a highly organized detail-oriented and service-driven Office Manager to join our Torrance office. We are passionate about providing high-quality care to our community and this role is essential in ensuring smooth daily operations strong communication and an exceptional patient and staff experience.
Why Join Us
- A Well-Established Local Practice: Be part of a respected mental health organization with a strong reputation for quality care and community impact.
- Supportive & Collaborative Environment: Work closely with clinicians staff and leadership in a team-oriented setting that values communication and support.
- Meaningful Impact: Play a key role in supporting clinicians and enhancing the patient experience through efficient organized office operations.
- Stability & Growth: Be part of a growing organization offering long-term stability and opportunities for professional development and career advancement.
What Youll Do:
Scheduling and Appointment Coordination
- Manage scheduling for new and follow-up appointments maintain accurate clinician calendars and promptly adjust schedules for cancellations rescheduling or new patient needs.
Patient and Insurance Management
- Verify and maintain accurate patient insurance information confirm eligibility and authorizations and clearly communicate financial responsibilities to patients or guarantors.
Documentation and Compliance
- Review patient intake forms for completeness and compliance maintain accurate records in the EHR system and coordinate patient record requests in accordance with regulations.
Patient Communication and Customer Service
- Serve as a primary point of contact for patients responding to inquiries via phone email and in person addressing concerns professionally and ensuring a welcoming front-desk experience.
Record Keeping and Financial Support
- Collaborate with billing to apply and reconcile daily copay charges and support accurate financial documentation.
Email and Mail Management
- Process administrative emails mail and patient record requests promptly ensuring accurate same-day routing to appropriate departments or providers.
Office Maintenance and Operations
- Maintain a clean organized and welcoming office environment; coordinate maintenance repairs and office supplies; and ensure safety and cleanliness standards are met.
Building Equipment and Inventory Management
- Monitor office equipment and security manage inventory and ordering of supplies and track expiration dates to ensure uninterrupted operations.
Office Scheduling and Budget Support
- Coordinate room schedules for clinicians and staff and work with finance to track office expenses inventory and budget usage.
Staff Coordination and Office Culture
- Act as a liaison between clinicians staff and patients support communication of policies and updates and assist with team-building activities and office events in collaboration with HR and Marketing.
Administrative and Front Desk Support
- Provide general administrative and front desk support including patient check-ins paperwork preparation and assistance with non-clinical tasks.
What Youll Need:
- Must have experience in healthcare office management
- Must have experience in scheduling
- Must have experience in eligibility checking and verifying insurances
- Tech Savvy Comfortable learning and using new technologies software and systems; able to troubleshoot basic technical issues and adapt quickly to evolving tools and platforms.
What We Offer:
- 100% Health Insurance and 75% Dental and Vision Insurance for employee coverage only
- Company Life Insurance Coverage
- 401K with up to 3% matching to help secure your financial future.
- Paid two weeks vacation and 40 hours sick time to promote work-life balance.
- Six paid holidays per year
- A collaborative team-oriented work culture that fosters professional growth.
- Fully equipped comfortable office space in Westlake Village.
- Access to an electronic health record platform for seamless documentation.
- Annual team-building and corporate in-person events
- Monthly culture-building activities such as company lunches
- Competitive Compensation
Rates: $70000 annually
Work Location: 21615 Hawthorne Blvd Suite #200 Torrance CA 90503; In-Person
Expected hours: 40 per week Monday through Friday 9 a.m. to 6 p.m.Core Values:
If youre passionate about making a difference and eager to grow in a supportive and dynamic environment wed love to hear from you!
Apply now with your resume
New U Therapy Center & Family Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Required Experience:
Senior IC
Key Skills
- Office Manager Experience
- Microsoft Office
- Management Experience
- QuickBooks
- Accounting
- Office Experience
- Dental Office Experience
- Payroll
- Administrative Experience
- Eaglesoft
- Human Resources
- Bookkeeping
About Company
NEW U THERAPY CENTER& FAMILY SERVICES A diverse group of mental health providers that deliver outpatient mental health services to children, adolescents, adults, seniors, couples, and families BOOK APPOINTMENT […]
