Collateral Management Specialist

About the Company

Valon is transforming both mortgage servicing and consumer direct lending with a technology-first approach. Backed by Andreessen Horowitz (a16z) and managing over $130 billion in loans weve built our platforms from the ground upnot on outdated legacy systemsso homeowners lenders and investors experience greater transparency efficiency and care. By unifying processes into a modern AI-native operating system were leading the way in automation compliance and continuous improvement across our servicing and lending businesses.

Our mission is to empower every homeowner by making the mortgage experience simple secure and financially empowering. To achieve this we bring together world-class engineers servicing experts lending professionals and operations leaders who share a passion for improving the homeowner journey. Were not only reshaping what servicing and lending look like todaywere creating opportunities for talented people to help drive the future of the industry.

As we continue to grow Valon is expanding its footprint across multiple states opening the door to exciting new roles and career paths. Joining Valon means becoming part of a fast-scaling company where innovation collaboration and customer impact go hand in hand. Mortgage is just the beginningwere building the future of regulated finance and we want you to be part of it.

Collateral Management at Valon

The Collateral Management Team manages the incoming and outgoing movement of collateral files and documents to and from the custodians ensuring proper documentation release type and timely processing. We ensure the timely processing of collateral orders related to paid-in-full loans default loans and other internal teams needing documents. We are detail-oriented and excellent problem solvers. We take pride in our work and are committed to completing tasks accurately and in full compliance no matter what it takes to get the job done right.

About the Role

We are seeking a detail-oriented and highly organized Collateral Document Specialist to join our this entry-level role you will play a critical part in maintaining and managing collateral files and documents. Youll work closely with internal teams and external custodians to ensure compliance with investor guidelines and regulatory requirements while safeguarding the accuracy of collateral records.

Responsibilities

• Review and process collateral files and documents including promissory notes mortgage/deeds of trust assignments and title policies ensuring accuracy and completeness.

• Maintain and update loan records in our internal systems to reflect accurate collateral status.

• Coordinate with document custodians to manage physical and electronic document storage and retrieval.

• Verify lien recordings and address any discrepancies to ensure a clear chain of title.

• Assist in tracking and resolving exceptions related to collateral files or documents that are unable to be located.

• Support onboards offboards and repurchases by validating collateral file location ordering files shipping files and completing release forms to move files to the designated custodian.

• Communicate with internal teams stakeholders and external contacts to address document-related inquiries obtain collateral documents needed and provide timely updates.

• Prepare allonges if needed to complete note endorsement chains and reach out to external third parties to execute.

• Research and perform due diligence to prepare lost note affidavits if needed for original promissory notes that can be located in the paid-in-full or default process.

• Review and clear exceptions for the vendor related to images of the note needed to provide the letter in lieu of the homeowners original document states.

• Other duties as assigned

Ideal Background

• Attention to Detail: Exceptional ability to identify inconsistencies and errors in documents ensuring accuracy and completeness.

• Organizational Skills: Skilled in managing multiple tasks prioritizing workloads and meeting deadlines in a fast-paced environment.

• Team Player: Collaborative and communicative able to work effectively within a team to achieve common goals.

• Tech-Savvy: Proficient in using technology and adaptable to learning new systems quickly.

• Problem Solver: Proactive in investigating and resolving document-related issues to maintain smooth operations.

Minimum Qualifications

• High school diploma or equivalent required; associate or bachelors degree required.

• 1-2 years of prior experience in mortgage servicing loan processing or document management is a plus but not required.

• Interest in developing a career in the mortgage or financial services industry.

Benefits

• Compensation: competitive salary and 401 (k) plan

• Health & well-being: well invest in your physical and mental well-being with comprehensive medical dental & vision benefits

• Food & meals: in-office snacks and drinks and Bagel Fridays

• Grow together: Company-wide orientation for you to successfully onboard and other learning & development opportunities including regular review cycles that feature 360-degree feedback

• Generous time off: 17 days paid time off 5 sick/personal days and 11 company holidays

• Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid so you can focus your energy on your newest addition

Throughout the interview process please remember that emails will only be from email addresses. We will never ask for any personally identifiable information during the interview process itself. Please reach out to if you have any requests to verify the authenticity of an outreach.

Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws. Valon makes hiring decisions based solely on qualifications merit and business needs at the time.

Required Experience:

IC