Dual-Rate Table Games Supervisor (60856)

Kings Mountain, NC - USA

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

If you are anEnrolledCatawba Citizenand need help with resume writing and interview prep this is available. Please contact:

Job Summary:

Under the direction of the Table Games Shift Manager and Pit Manager the Table Games Dual-Rate Manager will perform the duties of Table Games Floor Supervisor or Dealer based on business the role of Floor Supervisor is responsible for supervising the activity of all table games ensuring the gaming activity and dealing procedures comply with the Table Games Department policies and procedures. The Table Games Dual-rate Floor Supervisor monitors and supports team members assigned to their areas and additionally may conduct a variety of casino games providing prompt and courteous service to all gaming the role of Table Games Dealer promotes positive customer experience by dealing Table Games to guests on assigned shift in a prompt courteous and professional manner for blackjack or other table games as applicable.

Responsibilities:

Dealer

Must adhere with and be in compliance with Catawba Nation Gaming Commission regulations casino policies internal controls standard operating procedures and conducts all games in accordance with aforementioned regulations policies and controls.
Always promotes positive public/employee relations.
Accurately deals the assigned game to the policies procedures rules and regulations of that game.
Verbalizes the game in a voice loud enough for the players and supervisors to hear.
Verifies beginning and ending chip and money balances and confirms supporting documentation.
Receives fills and distributes credits. Exchanges paper currency for playing chips as applicable.
Recognizes internally issued promotional coupons and handles as appropriate.

Ensure wagers are placed before cards are dealt.
Monitors game and notifies Table Games Floor Supervisor of any disputes problems or concerns with patron and/or the progress of the game.
Maintains a clean safe hazard-free work environment within area of responsibility.
Assists in company functions.
Performs any other duties assigned by management.

Floor Supervisor

Compliance with Catawba Nation Gaming Commission regulations casino policies internal controls standard operating procedures and conducts all games in accordance with aforementioned regulations policies and controls.
Assists with training and supervision of all Table Games personnel.
Responsible for player ratings in assigned area.
Ensures dealer accuracy and corrects mistakes when needed.
Always promotes positive public/employee relations.
Maintains a clean safe hazard-free work environment within area of responsibility.
Assists in company functions.
Performs any other duties assigned by management.

Qualifications

Qualifications:

High School diploma or GED required.
Experience of a minimum of 2 years Table Games experience. Startup Table and dealer school training experience is preferred.
Must have experience in two of the core games (Craps Blackjack Roulette and baccarat) and the Carnival Games.
Knowledge of gaming and alcohol beverage control regulations and company internal policies and procedures.

Must be able to obtain and maintain a valid Catawba Gaming License.
Must be at least twenty-one (21) years of age.

Knowledge Skills & Abilities:

Public relations and customer service skills.
Oral and written communication skills.
Maintaining interpersonal working relationships among all personnel.
Ability to perform assigned duties under frequent time pressures.
Ability to maintain strict confidentiality relative to financial data casino/slot policies and promotions.

Ability to follow verbal and written instructions.
Ability to work an alternate schedule as needed including but not limited to nights weekends holidays extended hours.
Ability to work in a loud fast-paced environment (may occasionally be exposed to second-hand cigarette smoke).

Physical Requirements

While performing the duties of this position the employee is regularly required to reach with hands and arms; Must be able to perform repetitive hand and wrist movements. Ability to operate computer equipment for extended periods of time. Must be able to talk hear and see. The employee is required to walk and stand on their feet for long periods of time. Ability to work quickly and efficiently in a fast-paced environment. The employee must occasionally lift and/or move up to 25 pounds.

Nothing in this job description restricts the managements right to assign or reassign duties and responsibilities on this job at any time.

Revised 10.05.22 Catawba Indian Nation exercises INDIAN PREFERENCE Native American Indian preference shall apply to this position pursuant to the Indian Self-determination and Education Assistance Act (24 U.S.C. 450 et seq.) 25 CFR 271.44 and other relevant laws (title 25 U.S. code Section 472 & 473)

Required Experience:

Manager

DescriptionIf you are anEnrolledCatawba Citizenand need help with resume writing and interview prep this is available. Please contact:Job Summary:Under the direction of the Table Games Shift Manager and Pit Manager the Table Games Dual-Rate Manager will perform the duties of Table Games Floor Superv...