Administrative Coordinator 4 TLETWD

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Demonstrating Accountability: The ability to take ownership of actions behaviors performance decisions and outcomes.
• Following Policies and Procedures: The ability to follow reinforce adapt or develop policies and procedures to maintain compliance with federal and state legal requirements State Civil Service rules and organizational policies.
• Communicating Effectively: The ability to convey information ideas and emotions using structured communication methods that promote understanding and engagement.

• Experience working with Google Workspace (Drive Docs Sheets) to create organize and manage electronic files.
• Proficiency with Microsoft Outlook (scheduling and email management) and Zoom (meeting coordination and facilitation).
• Prior experience using case management systems or electronic databases for tracking processing and retrieving records.
• Demonstrated ability to review and analyze sensitive documents such as employee time and attendance records criminal background checks personal identification documents etc. with accuracy and confidentiality.
• Strong data entry and document management skills including scanning indexing and retrieving records in systems such as OnBase or similar platforms.
• Experience providing customer service and stakeholder support including responding to inquiries clarifying requirements and resolving issues professionally.
• Ability to prioritize and manage workload in a high-volume environment with strict deadlines.
• Familiarity with educator certification processes or state regulatory compliance work (preferred but not required).
• Demonstrated skill in working independently and with discretion while also functioning effectively as part of a team.
• Strong written and verbal communication skills especially in preparing clear accurate responses and documentation.

The official job specifications for this role as defined by the State Civil Service can be found here.

Job Duties:

• Assign and process cases daily to support specialists in certification and background credentialing.
• Provide customer service to applicants school districts and teacher preparation programs through the certification portal.
• Help manage workload distribution based on volume and staff capacity.
• Validate Social Security Numbers in the Louisiana Educator Portal
• Manage and oversee the teams time and attendance records.
• Maintain the teams technology inventory
• Purchasing
• Schedule and coordinate meetings for the supervisor and staff using Outlook and Zoom.

Appointment Type:Job Appointment.This position will be filled as a temporary job appointment that may last up to 4 years.

Work Location: The person hired for this position is expected to regularly report to the Baton Rouge office.

Work Schedule:Work hours are Monday - Friday. Work hours will be determined.

Compensation:The salary offered will be determined based on qualifications and experience.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment hiring and retention of individuals with disabilities.

How To Apply:

No Civil Service test scoreis required in order to be considered for this vacancy.

To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in the application (i.e. relevant detailed experience/education).Resumeswill notbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

For further information about this vacancy contact:

Louisiana Department of Education Human Resources

PO Box 94064

Baton Rouge LA 70804