Dedicated CSE

HRassistance India Consultancy LLP

Job Location:

Mumbai - India

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

The Customer Care Representative will be responsible for:

Providing customer support to international customers over calls/chat/email
Resolving customer issues
Adhere to basic customer onboarding process
Handling customers claims
Running customized reports
Cross-functional collaboration with internal customers as and when needed

You will be a great fit if you :

Have exceptionally effective communication skills (both verbal & written)

Empathetic patient & has a solution-oriented thinking skills

Adaptable agile & have accuracy in customer data handling.

Requirements

Education Criteria:

Bachelors degree or equivalent Minimum Experience: Minimum six months to five (0.6-5) years professional experience in customer service/Sales/Support/Communication intensive roles with international experience

Flexible working in rotational shifts
Willing to work for Delhi/Gurgaon location.
Assess for resilience tone of voice and problem-solving attitude.
Candidates in or around Gurgaon (preferred)

Benefits

Attractive compensation packages
Spread your wings and take ownership of your career with opportunities to advance through internal promotions job rotations training and leadership programs and cross-functional projects.
Complimentary 24/7 access to our learning platforms to support you in becoming who you want to be.
Health & wellness employee aid and rewards and recognition programs special employee discounts on shipping travel and more

Required Skills:

Education Criteria: Bachelors degree or equivalent Minimum Experience: Minimum six months to five (0.6-5) years professional experience in customer service/Sales/Support/Communication intensive roles with international experience Flexible working in rotational shifts Willing to work for Delhi/Gurgaon location. Assess for resilience tone of voice and problem-solving attitude. Candidates in or around Gurgaon (preferred)

The Customer Care Representative will be responsible for:Providing customer support to international customers over calls/chat/emailResolving customer issuesAdhere to basic customer onboarding processHandling customers claimsRunning customized reportsCross-functional collaboration with internal cust...