Operations Assistant

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profile Job Location:

Makati City - Philippines

profile Monthly Salary: PHP 35000 - 44000
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

The Remote Operation Assistant is to assist all aspects of daily store operation remotely - front desk reception duties supplies ordering inventory management membership management customer services inquiries. Appearing in front of the camera is not required on this role. Duties include answering incoming phone calls and voice mails respond to customers requests assist in time clock and daily check out sales reports research on billing issues assist guests with questions regarding services and products charging for services performed email timely replies review purchases details for proper charges and refunds supplies ordering and inventory management.

Duties and Responsibilities (Perform remotely):

Assist in day-to-day operation of the store remotely.
Review flow of appointments proper breaks and time off.
Assist in Scheduling tasks.
Accurately book change and cancel appointments.
Ability to explain clearly detailed descriptions of treatments memberships packages services facility features and hours of operation.
Answer the phone within three rings and use the guests name twice throughout the phone conversation.
Inventory management and make sure store and retail supplies are fully stocked and review inventory reports.
Handle guests questions and concerns professionally and courteously though email or phone call.
Assist in all areas of wellness sanctuary operation as requested by management.
Review daily close out and time clock reports
Properly track time off schedules and assist in efficiencies of practitioner and front desk schedules.
Assist Insurance billing process and be the primary point of contact for superbills
Manage store inventory and supplies; keep all store records and inventory organized.
Special projects as assigned. Duties can change from time to time due to store needs.

Requirements

Spa/Fitness/Wellness experience preferred
Proficiency in Mindbody booking system preferred
Bachelors degree preferred
Strong sense of ownership and professionalism
Responsible and trustworthy
Willingness to work one day on the weekend and holidays An Equal Opportunity Employer: Redmint provides equal employment opportunities without regard to race color religion national origin age ancestry disability marital or family status medical condition AIDS or AIDS related condition sex or sexual orientation gender identity or expression veteran status genetic information or any other consideration made unlawful by federal state or local laws.



Required Skills:

Spa/Fitness/Wellness experience preferred Proficiency in Mindbody booking system preferred Bachelors degree preferred Strong sense of ownership and professionalism Responsible and trustworthy Willingness to work one day on the weekend and holidays An Equal Opportunity Employer: Redmint provides equal employment opportunities without regard to race color religion national origin age ancestry disability marital or family status medical condition AIDS or AIDS related condition sex or sexual orientation gender identity or expression veteran status genetic information or any other consideration made unlawful by federal state or local laws.

The Remote Operation Assistant is to assist all aspects of daily store operation remotely - front desk reception duties supplies ordering inventory management membership management customer services inquiries. Appearing in front of the camera is not required on this role. Duties include answering in...
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Company Industry

IT Services and IT Consulting

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