Senior Manager, IT Program & Project Management

Job Track Description:

• Requires broad technical expertise and industry knowledge.
• Accountable for functional operational and/or program management.
• Assists others in achieving goals.
• Manages performance appraisals and pay reviews.
• Manages training for 3 or more employees.
• Manages hiring and termination actions.

General Profile

• Provides leadership to managers and senior professional staff.
• Adapts and executes functional or departmental business plans.
• May contribute to the development of strategies.
• Makes decisions based on resource availability and functional objectives.

Functional Knowledge

• Understands and applies concepts in the field of expertise.
• Has basic knowledge of other disciplines.

Business Expertise

• Understands how to improve efficiency across related teams.

Impact

• Impacts results in the short-term with potential long-term results.
• Guided by functional business plans.

Leadership

• Sets priorities and allocates resources for related teams.
• Proactively manages resources to meet department goals.

Problem Solving

• Resolves complex technical and operational problems.

Interpersonal Skills

• Leverages clear communication skills to influence others including senior leadership.

Responsibility Statements

• Manages and delivers complex projects or programs in alignment with client expectations and business needs.
• Manages department or cross-functional teams focused on the delivery of projects.
• Plans and directs schedules as well as project budgets.
• Organizes enterprise portfolio management activities.
• Directs the activities of project support staff project managers and sub-contractors.
• Ensures resources are allocated and maintained to facilitate successful project completion.
• Assigns and monitors work of technical team members and provides support of project objectives.
• Manages priorities between projects that requires critical thinking and complex problem-solving.
• Develops and maintains reporting procedures.
• Monitors performance in project and program control activities.
• Develops and distributes reports related to project activities general project management and financial issues.
• Performs other duties as assigned.
• Complies with all policies and standards.