Transfer- Senior Office Assistant

Class Code 28203: Senior Office Assistant

Transfer job postings are for County of Sacramento employees only.
In order to be qualified for a transfer:
1. You must meet the Minimum Qualifications of the new job.
2. The difference between the top salary steps (the highest pay rate within the range of pay) of your current job class and the job class that you intend to transfer into must be less than 5%.

There are three different transfer types that you may qualify for: interdepartmental transfer interclass transfer and voluntary demotion. These different transfer types are defined as:

• Interdepartmental transfer - a transfer in the same class from one County department to another.
• Interclass transfer - a transfer from one job class to a different job addition the difference between the top salary steps (the highest pay rate within the range of pay) of your current job class and the job class that you intend to transfer into must be less than 5%.
• Voluntary demotion - a transfer into a job class that pays less than 95% of your current class salary.

Knowledge of

• Clear writing: grammar punctuation spelling vocabulary
• Standard methods of filing (alphabetic numeric chronological)
• English language to communicate
• Telephone procedures
• Arithmetic to make calculations including addition subtraction multiplication division and correct change
• Keyboard (computer typewriter)
• Letter and memo format
• General principles procedures and practices of recordkeeping
• Customer service techniques
• Sacramento County and various departmental policies procedures and functions
• Word processing and applicable terminology

• Calculate solutions to math problems involving addition subtraction division and multiplication
• Understand and follow basic and complex oral and written instructions
• Operate computer terminals typewriter printer copier microfiche and FAX
• Prioritize work to meet deadlines
• Write English at a level necessary to prepare correspondence according to specified format and record incoming information
• Speak English at a level necessary to communicate information clearly
• Operate communication devices telephone and may include radios
• Ability to accurately proofread details noting and detecting errors
• Communicate effectively with the public and other public agencies
• Explain or clarify policies and procedures
• Deal tactfully with people and resolve difficult complaints
• Read English at a level necessary to understand procedure manuals policy guidelines software manuals technical documents and reports
• Write English at a level necessary to compose correspondence independently from notes or verbal instruction
• Assists supervisors in writing policies procedures and desk manuals
• Train and cross-train employees
• Give instructions and assign work to staff
• Work independently and carry out assignments with minimal supervision
• Compile arrange and present information in a clear and concise manner
• Exercise independent judgement in determining proper work methods and procedures assembling and evaluating information
• Take responsibility and use good judgement in recognizing which decisions to make on your own versus those you should first refer to your supervisor
• Establish and maintain effective working relationships with others

Minimum Qualifications

Any combination of education training and experience likely to provide the required knowledge and abilities for these classes as described above. Typical ways include:

Two (2) years of clerical experience

Note: The word experience referenced in the minimum qualifications means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements.

Special Requirements

Ability to speak read and/or write fluently in a language other than English or knowledge of the culture as certified by the Department of Human Resources.

Where required these special skills may be used in performing such tasks as the following:

1. Gives information by telephone or in person regarding department services in an language other than English to persons who understanding of English is limited.

2. Translates the meaning of written English in regulations or ordinances to a language other than English.

3. Translates into English requests from the public presented orally or in writing in a language other than standard English.

4. As assigned assists other department employees by giving information and advice on problems involving relationships with persons of different language or cultural backgrounds.

How to Apply

The County of Sacramento application form and responses to the Supplemental Questions are to be completed and submitted online.

Please remember:

• If you have previously applied online for a County job you must use the same Username account.
• Do not share your Username account with anyone else.
• If any additional documentation (such as copies of transcripts etc.) is required you will be contacted.
• Resumes may be attached to your submitted application however a notation of See Resume will not be accepted for the information requested on the application or the Supplemental Questions.
• Your application will be considered incomplete if the required information is not filled out in its entirety.
• Any notifications from the Employment Office about your Transfer application will be sent to you by email. Notices can also be accessed in your inbox.