Case Manager Community Action Reentry Services

GENERAL DESCRIPTION

The Case Manager will work collaboratively to assist individuals exiting incarceration during their transition from carceral settings into stable housing and community-based supports. This role includes engaging individuals pre- and post-release assisting with securing and maintaining housing and coordinating services that support successful reintegration and reduce recidivism.

The Case Manager will work closely with law enforcement community corrections behavioral health providers and community partners to connect participants to behavioral health services substance use disorder treatment workforce development education and other supportive resources. This position emphasizes relationship-based case management housing stability and coordinated systems engagement to support long-term community success.

MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge skill and/or ability required.

EDUCATION and/or EXPERIENCE

• High School Diploma or GED.
• Two years of related social service experience or direct client care. Experience working in human services criminal justice or work with adults with barriers is preferred.
• Equivalent combination of education and experience may be considered.

CERTIFICATES LICENSES REGISTRATIONS

• Driver qualifications are for this position. Valid driver license insured vehicle available for use on the job and a satisfactory drive record for the previous three years are .
• Candidate must pass a comprehensive MWVCAA background screening prior to employment.
• Candidate must pass pre-employment and random drug/alcohol screenings.
• Basic Life Support/First Aid Certification is within first 30 days of hire.

KNOWLEDGE SKILLS AND ABILITIES

• Basic proficiencies in computers MS Office products database software and web tools.
• Has experience and is comfortable working with a diverse population including individuals with complex needs and justice system involvement.
• Ability to build professional relationships with law enforcement correctional staff and multidisciplinary partners.
• Demonstrates tact diplomacy and empathy when communicating formally and informally with clients staff and program partners.
• Successful multitasker that can adapt and work in a flexible environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as .

• Engages individuals prior to and following release from incarceration to support transition planning housing placement and service linkage.
• Coordinates with law enforcement community corrections and correctional facility staff to support continuity of care and successful reentry.
• Works with program staff and participants to identify resources that will support each clients individual needs goals and desired outcomes.
• Identifies barriers to successful reintegration and works collaboratively with partners to mitigate risks that may contribute to recidivism.
• Assists participants in securing stable housing employment and building community connections to help maintain housing stability and self-sufficiency.
• Develops and maintains collaborative relationships with behavioral health providers substance use disorder treatment programs workforce development partners educational institutions and other community-based organizations.
• Develops and maintains collaborative relationships with behavioral health providers substance use disorder treatment programs workforce development partners educational institutions and other community-based organizations.
• Assist with transporting participants to crucial meetings and appointments as needed.
• Enters data into multiple database which includes client tracking follow-up and support as .
• Participates in multidisciplinary case conferencing and coordinated care planning as required by program funding.
• Establishes and maintains relationships with landlords and property managers to facilitate housing placement promote successful tenancy for re-entry clients support long-term housing stability and prevent housing loss through early intervention and coordinated support.
• Respects confidentiality at all times.

Other

• Consistent punctuality and reliable attendance are essential requirements for this role.
• Ability to work effectively and maintain positive professional relationships with team members and clients.

PHYSICAL AND MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Specific vision abilities required by this job include close vision and ability to adjust focus.
• Occasionally lift up to 25 pounds.
• Occasional driving in all weather conditions.
• Ability to move about the workspace.
• Ability to reach and/or extend to access materials or equipment.
• Ability to ascend and descend stairs safely and repeatedly.
• Ability to navigate multiple floors with or without the use of an elevator when necessary.
• Ability to reach and/or extend to access materials or equipment.
• Ability to navigate uneven ground and/or varying housing settings.
• Ability to walk or stand for extended periods of time.
• Able to physically and mentally tolerate escalated and occasionally destructive behavior from clients. Able to de-escalate others and respond calmly and lead others in a crisis.
• Ability to proceed independently in accordance with Agency and program policies guidelines and initiatives.

WORK ENVIRONMENT

• Mostly indoor work environment with frequent interruptions and demands. Occasional noise and distractions in work spaces. May experience loud agitated unpredictable behaviors from clients.
• This position requires on-site work and is not eligible for remote work.
• Occasionally exposed to outside weather conditions.
• Occasional exposure to body fluids/biohazards (such as saliva vomit and urine.)

MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race religion color national origin sex sexual orientation gender expression age veterans and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process or reasonable accommodations to perform the essential duties of the position please notify a member of our team at .

Required Experience:

Manager