IT Operations Specialist (Singapore)

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figmas platform helps teams bring ideas to lifewhether youre brainstorming creating a prototype translating designs into code or iterating with AI. From idea to product Figma empowers teams to streamline workflows move faster and work together in real time from anywhere in the world. If youre excited to shape the future of design and collaboration join us!

Figma is hiring for a full time IT Operations role based in Singapore to join the IT team. Youll be part of a fast paced IT team assisting a diverse customer base across the entirety of Figma and in multiple regions. The IT Operations team provides excellent IT assistance to all Figmates and comes up with creative solutions to support business needs in project work.

This is a full time role that will be based at our Singapore Hub.

What youll do at Figma:

• Be the point of contact for all things IT in APAC
• Provide an amazing experience supporting a Mac Environment locally in Singapore and globally
• Triage tickets and help resolve day-to-day IT issues
• Support our onboarding efforts to ensure new hires have minimal issues getting set up on their first day
• Work on innovative automations to streamline processes and create more bandwidth
• Assist with Asset Management and device refreshes in APAC for laptops and peripherals
• Develop creative solutions for new IT problems that arise

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts experiences and opinions allows our employees our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity/expression veteran status or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role participate in the interview process perform essential job functions and receive other benefits and privileges of employment. If you require accommodation please reach out to . These modifications enable an individual with a disability to have an equal opportunity not only to get a job but successfully perform their job tasks to the same extent as people without disabilities.

Examples of accommodations include but are not limited to:

• Holding interviews in an accessible location
• Enabling closed captioning on video conferencing
• Ensuring all written communication be compatible with screen readers
• Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection we require all candidates keep their cameras on during video interviews. Additionally if hired you will be required to attend in person onboarding.

By applying for this job the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figmas Candidate Privacy Notice.