Senior Director (CRE)

Job Title

Senior Director (CRE)

Job Description Summary

Responsible for senior level oversight of multiple accounts or a specific geography. Act as a point of contact for integrating service platform for the client as well as ensuring that practices are sound and consistently applied. Directly responsible for client care and development programs. Responsible to work in partnership with Property Management Senior Leadership to manage lead and develop Property Management staff to ensure delivery of services consistent with C&Ws addition the Director is responsible for identifying opportunities and working with Senior Leadership on new business development pursuits. This position will focus on operational efficiencies in Property Management quality of service delivery and service standardization.

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Identify and expand service opportunities with new and existing clients
Ensure compliance and full utilization of C&W tools and resources
Participate in monthly calls to share best practices and produce leads for institutional clients in multiple
Markets
Establish and monitor appropriate checks and balances to ensure high level of quality in operations while
ensuring that the Project team understands and exceeds Clients goals/expectations for each property
Understand and observe compliance with management agreements review and approve expenditures which exceed the authority level established for project and property manager
Guarantee timeliness and accuracy of financial and management reports and confirm that expenditures comply with Client and C&W policies
Assist property/account manager in maintaining relationships with Clients senior level decision makers
Develop and maintain ongoing client care and development program
Verify the existence of property procedures including Operations Manual Tenant Handbook and Emergency Procedures as updated to current industry Client and C&W standards
Provide training and professional development in conjunction with Property Management policies
Interface with accounting leaders and Transitions & Quality Control leader for feedback on associate performance client deliverables and conduct periodic audits when necessary
Participate in national Property Management task forces and/or committees
External involvement in committees and organizations
Direct supervise and monitor the activities of commercial portfolio including training developing and coaching staff
Perform and review career path discussions with management staff at a minimum of once per year Ensure that performance reviews are conducted annually for all management and maintenance staff.
Analyze and make recommendations regarding property staffing needs personnel performance issues salary administration personnel promotions and training and career development
Oversee the preparation of annual budgets for commercial property portfolio insuring that the budgets are approved by each client
Administer special projects assigned by the Managing Director
Monitor and oversee portfolio profitability. Provide recommendations to Managing Director regarding unprofitable assignments. Review profitability once annually at a minimum

KEY COMPETENCIES
1. Financial Acumen
2. Leadership Skills
3. Communication Proficiency (oral/written)
4. Customer/Client Focus (internal/external)
5. Time Management Skills

IMPORTANT EDUCATION
Bachelors Degree in Business or related discipline

IMPORTANT EXPERIENCE
10 years commercial property management experience
8 years supervisory and/or executive level sales management experience
CPM and/or RPA comparable experience in a senior leadership role
Extensive experience in analyzing and negotiating commercial lease and/or contract language
Proven experience in management/evaluation/development/motivation of subordinates

ADDITIONAL ELIGIBILITY QUALIFICATIONS
Real Estate License
Professional industry designation and active participation/leadership in local and national chapters preferred
Actively involved at the leadership level in charitable organization(s)
Thorough understanding of financial reporting and variance analysis
Skilled at identifying and initiating new relationships as well as sustaining a pool of new business leads with dynamic high-energy professionalism and who has a proven track record in generating new business
Extremely high sense of urgency tied to internal and external customer service focus with proven ability to employ a high level of time management skills focused on prioritization and delegation
WORK ENVIRONMENT
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines. Regularly required to travel between properties in varying outdoor weather conditions. Must be able to travel outside of employees geographic location.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 85% of the time; and extend hands and arms in any direction.

OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities duties or responsibilities that are required of the employee. Other duties responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs generally including health vision and dental insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and paid and unpaid time away from addition to a comprehensive benefits package Cushman and Wakefield provide eligible employees with competitive pay which may vary depending on eligibility factors such as geographic location date of hire total hours worked job type business line and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement the geographic area in which the work will be performed market pay rates in that area and the candidates experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $ 150875.00 - $177500.00

Cushman & Wakefield is an Equal Opportunity employer to all protected groups including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA) if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield please call the ADA line at 1- or email. Please refer to the job title and job location when you contact us.

INCO: Cushman & Wakefield