Director, Fraud Risk

The Opportunity

As our Fraud Risk Director you will help architect our fraud risk strategy for our Flywire ecosystem. You wont just be reacting to threats; you will be the chief architect of a proactive global fraud prevention strategy. Youll lead the charge in balancing a frictionless customer experience with rigorous security ensuring that as we scale into new markets and complex payment methods our financial and reputational integrity remains ironclad. We need a leader who is as comfortable with machine learning logic as they are with operations and high-level executive strategy.

What Youll Do:

• Own the Strategy: Design implement and iterate on a global fraud risk framework that addresses diverse attack vectors across our core verticals (Education Healthcare Travel and B2B).
• Detection & Analysis: Oversee the fraud assessment process for new and existing accounts focusing on merchant fraud Account Takeover (ATO) and sophisticated social engineering schemes.
• Data-Driven Decisioning: Partner with Analytics and Engineering to build and refine real-time fraud decisioning and automated rulesets that leverage Flywires unique global payment data.
• Incident Management & Response: Architect a robust real-time fraud monitoring and response program. You will lead the War Room during high-stakes fraud events orchestrating rapid remediation loss recovery and cross-functional post-mortems to ensure continuous system defense.
• Global Expansion: Guide Flywires entry into new geographies by assessing localized fraud patterns regional payment method risks and emerging regulatory requirements.
• Cross-Functional Leadership: Act as a key advisor to Product and Engineering teams to embed fraud prevention into the user journeyimplementing tools like 3DS biometrics and behavioral analytics without stifling the payment experience.

Qualifications :

Heres what were looking for:

• The Seasoned Pro: You have 10 years of experience in fraud risk specifically within Payments or Fintech. You know the difference between a chargeback and a true fraud loss and understand the plumbing of global money movement.
• The Strategic Thinker: You dont just plug holes; you anticipate where the next one will appear. You understand that end-to-end fraud prevention is a competitive advantage not a cost center.
• A Data Native: You are highly analytical and comfortable with data. You can speak the language of feature engineering and model performance (Precision/Recall) to drive technical insights.
• An Exceptional Communicator: You can translate technical fraud trends into clear actionable risk narratives and solutions for the Executive Team and Board.
• A Thoughtful People Leader: You encourage the growth and development of your team knowing that their success is the companys success.
• Calm Under Pressure: You are able to make high-stakes decisions with limited information when an attack is underway.

Additional Information :

What We Offer:

• Competitive compensation
• Employee Stock Purchase Plan (ESPP)
• Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)
• Work with brilliant people that will keep you on your toes learn more about their journeys by checking out #InsideFlywire on social media
• Dynamic & Global Team (we have been collaborating virtually for years!)
• Wellbeing Programs (Mental Health Wellness Yoga/Pilates/HIIT Classes) with Global FlyMates
• Competitive time off including FlyBetter Days to volunteer in your community and Digital Disconnect Days!
• Great Talent & Development Programs (Managers Taking Flight for new or aspiring managers!)

Submit today and get started!
 

We are excited to get to know you! Throughout our process you can expect to meet different FlyMates including the Hiring Manager and other Flymates. Your Talent Acquisition Partner will walk you through the steps and be your go-to person for questions.

Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices and diversity and inclusion at the core of our people agenda we believe our FlyMates are our greatest asset and were excited to watch our unique culture evolve with each new hire.

The US base salary range for this full-time position is $160000 - $180000 and benefits. Our salary ranges are determined by role position level and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range individual pay is determined by work location and several other factors including job-related skills experience relevant education and training. 

#LI-Hybrid

Remote Work :

No

Employment Type :

Full-time