Program Officer 1

***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***

The Division of Public and Behavioral Health Community Health Services Office of HIV (OOH) is recruiting for a Program Officer 1 (PO 1) position located in Las Vegas NV. This position is responsible for providing programmatic support as well as technical assistance to agency personnel other state agencies community partners and the public in delivering core medical and support services under the Health Resources and Services Administration Ryan White Part B (RWPB) grant. The PO 1 role is to ensure completion of all required duties and additional assigned tasks. This position is expected to proficiently navigate client-level databases including CAREWare and RWISE and provide effective support for adding deleting and merging user accounts. The incumbent will ensure timely completion of all service uploads and requests for deletion of service notes as well as approve access requests for RWISE/CAREWare and remove users who no longer require access. The PO 1 will also run monthly ADAP/NMAP reports to track financial and client data. The PO 1 will support the Health Program Specialist II (AIDS Drug Assistance Program/Nevada Medication Assistance Program Coordinator) in the annual selection of state-approved insurance plans using established methodology designed to maximize rebate generation and program income. The incumbent will provide client support by directing individuals to appropriate enrollment resources and will serve as the primary point of contact for Liberty Dental including oversight of the Liberty Dental contract and associated Request for Proposal (RFP) processes. Strong communication skills are essential for de-escalating sensitive situations and assisting as needed to the ADAP/NMAP Coordinator. Additional responsibilities include becoming knowledgeable in ADAP/NMAP eligibility requirements delivering technical assistance quarterly and as needed and assisting with the development revision and maintenance of program policies and procedures.

Program Officers administer a program or major component of a program by planning coordinating and managing services and activities in accordance with legal and regulatory requirements and established program performance standards and objectives. Incumbents make decisions that significantly impact program direction and participants or clients and must determine the process required to achieve results within resource constraints.

Recommend interpret implement and disseminate regulations policies and procedures related to program operations; and review amendments to applicable laws and regulations and incoming policy or procedural information for interpretation and distribution.

Research develop recommend and implement long term plans to enhance and maximize services provided; evaluate the success of the program and adapt to changes in funding eligibility requirements and production/processing elements of the program.

Provide specialized information and services and serve as the technical expert regarding the assigned program services activities and requirements; provide information either verbally or in writing to other State and federal agencies management department staff program participants and the general public to ensure understanding and compliance; explain and apply laws regulations policies and procedures and resolve high-level customer service issues and complaints; may develop and conduct presentations before State and federal agencies management program participants and/or other stakeholders as required.

Monitor program activities through on-site visits and/or the review of reports and records to ensure compliance with federal and/or State laws; evaluate and recommend changes to provider eligibility client needs vendor requirements or identify client abuse or fraud; identify and project demographic and economic trends; conduct studies related to assigned program area; evaluate information and prepare reports requiring a thorough analysis of data and make recommendations on a course of action or problem resolution.

Conduct training and/or provide technical assistance for program participants and/or staff; write revise and/or recommend the implementation of procedural manuals or program documentation; conduct ongoing clientele needs assessment and program evaluation by collecting and analyzing data.

Oversee the collection maintenance and organization of required program records and documentation; prepare and ensure distribution of statistical financial and narrative reports and summaries; and prepare information for management concerning program activities in order to make budget requests identify problem areas recommend solutions or facilitate policy decisions.

May supervise professional technical or administrative staff to include performance evaluations work performance standards scheduling work assignment and review training and discipline.

Perform related duties as assigned.

Bachelors degree from an accredited college or university in business or public administration or other discipline related to the program assignment; OR graduation from high school or equivalent education and two years of para-professional program support experience equivalent to an Administrative Assistant III in Nevada State service which required the application of State and/or federal laws policy and procedures; reviewing documents prepared by others for program compliance determinations; or preparing reports which summarize financial and statistical information; OR an equivalent combination of education and experience as described above.

Working knowledge of: methods and practices used in developing and presenting information; English grammar spelling and punctuation sufficient to compose reports and business correspondence; basic mathematical computation.

Ability to: analyze and interpret policies regulations and technical materials; compose clear grammatically correct and concise written communications such as responses to inquiries narrative reports and instructional materials and other written materials; contribute effectively to accomplish team or work unit goals objectives and activities; effectively interact and communicate with a variety of individuals from various socioeconomic ethnic and cultural backgrounds; independently analyze and resolve problems and determine appropriate action and implement solutions; communicate verbally to explain decisions services or programs or resolve problems through negotiation; establish and maintain effective working relationships with those contacted in the course of work assignments; contribute ideas and assist management in the development of short and long range goals and objectives; develop and implement program components and services; supervise assigned staff.

Skill in: operation of a personal computer to effectively input retrieve and manipulate data.

Recruiter Contact: Jennifer Kauble

The State of Nevada is an equal opportunity employer dedicated to building diverse inclusive and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race color national origin religion or belief age disability sex sexual orientation gender identity or expression pregnancy domestic partnership genetic information (GINA) or compensation and/or wages.

Please send direct Inquiries or correspondence to the recruiter listed on this announcement.