Do you have good phone skills and enjoy workingwith customersWhy wait to make a career out of doing what you loveAt Crest Ford we have a great opportunity to learn our started at our family owned and operateddealership. We offer our employees comprehensivebenefits competitive pay and opportunities for growth. If youre interested in joining our team apply today.
What We Offer
- Compensation is based on experience
- Great benefits including medical dental and vision insurance
- Paid Time off
- Paid Parental Leave
- 401(k) with company match
Responsibilities
Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet phone and live chat inquiries using email scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team and process development sessions keeping positive relationships with teammates sales teams and dealership management
Utilize CRM tracking system daily
Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid drivers license
Pass a background check and drug screening
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
IC
Do you have good phone skills and enjoy workingwith customersWhy wait to make a career out of doing what you loveAt Crest Ford we have a great opportunity to learn our started at our family owned and operateddealership. We offer our employees comprehensivebenefits competitive pay and opportunities ...
Do you have good phone skills and enjoy workingwith customersWhy wait to make a career out of doing what you loveAt Crest Ford we have a great opportunity to learn our started at our family owned and operateddealership. We offer our employees comprehensivebenefits competitive pay and opportunities for growth. If youre interested in joining our team apply today.
What We Offer
- Compensation is based on experience
- Great benefits including medical dental and vision insurance
- Paid Time off
- Paid Parental Leave
- 401(k) with company match
Responsibilities
Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet phone and live chat inquiries using email scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team and process development sessions keeping positive relationships with teammates sales teams and dealership management
Utilize CRM tracking system daily
Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid drivers license
Pass a background check and drug screening
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
IC
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