Medical Secretary-London
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Mayo Clinic Healthcare in London is seeking an experienced Medical Secretary in the Executive Health clinic. The Medical Secretary provides highquality administrative and secretarial support within a fastpaced multispecialty medical environment. The role includes managing patient appointments coordinating with clinical teams and handling confidential information with accuracy and professionalism.
Key Responsibilities
Secretarial Support
- Provide accurate and confidential secretarial support including audio typing and document preparation.
- Manage correspondence telephone enquiries and all communications promptly and professionally.
Appointment Management
- Schedule appointments within the electronic medical record system with a high level of accuracy.
- Process new patient referrals and coordinate appointments with relevant departments.
- Advise patients on copayments authorisations and preservice requirements.
Patient Coordination
- Register new patients and maintain uptodate records.
- Support patient visits by addressing queries and coordinating care internally and externally.
- Arrange investigations and obtain results ensuring urgent findings are escalated appropriately.
Interdepartmental & External Liaison
- Communicate effectively with clinicians external providers and patients.
- Maintain effective working relationships across the organisation and with external partners.
Documentation & Records Management
- Manage incoming medical records imaging and test results.
- Prepare clinic notes and ensure timely distribution of followup documentation.
Policy Compliance & Systems
- Apply scheduling policies and criteria accurately.
- Use multiple systems efficiently to support scheduling and service enquiries.
Qualifications
Required qualifications
- GCSE or equivalent.
- 3 years medical secretarial experience.
- Experience within NHS or private healthcare settings.
- Fluency in English and eligibility to work in the UK.
Preferred qualifications
- Medical Terminology training.
- Strong written and verbal communication skills.
- Ability to work independently and balance competing demands.
- Excellent attention to detail and proofreading accuracy.
- Proficient computer and keyboard skills (Meddbase and CRM).
- Basic understanding of insurance terminology.
- Experience across multiple specialties.
Required Experience:
Junior IC
Key Skills
- EMR Systems
- Typing
- Athenahealth
- Clerical Experience
- eClinicalWorks
- Insurance Verification
- Medical office experience
- Office Experience
- Computer Literacy
- Medical Terminology
- CPT Coding
- Epic
About Company
Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive ... View more
