FSR Expert on Cabin and Seats Systems-Design Hong Kong

Field Representative Support Expert in Aviation Seats

Location: Hong Kong

Starting Date: June 2026

Long term Contract

Job Description

The Service Provider shall provide a cabin seat expertise service that shall include but not limited to the below described activities:

1 CABIN SURVEY

- Conduct cabin survey to identify operational defects related to the Aircraft Seats.

- Support meet & greet.

- Analyze the spare parts listed in the aircraft logbooks and linked to the Aircraft Seats this list shall be part of the daily activity report.

- Implement an Action Item Log to follow-up in-service technical issues linked to the Aircraft Seats.

- Take any action to prevent seat lockout (day to day activity).

2 TECHNICAL ASSISTANCE

- Assist Customer with detailed troubleshooting of the seats.

- Guide and oversee the workshops with repair and refurbishment procedures.

- Support working party by advising the Customers Technicians or any third party appointed by Customer.

- Meet with any Customer department involved in seats maintenance (including but not limited to line maintenance engineering purchasing repair) in order to identify and follow-up any open issues.

- Offer recommendation for seat routine maintenance refurbishment and overhaul work packages.

3 TRAINING

- Organize cabin crew training courses.

- Deliver On-Job Trainings (OJT) to Customers technicians. These trainings shall focus on troubleshooting instructions equipment maintainability recommendations line & workshop maintenance answering to any question Customer technicians shall have.

4 TECHNICAL EVENTS MONITORING

- Fill and submit an Equipment Event Follow-up Form for each operational defect related to the Aircraft Seats.

- Follow-up Reliability of Customer products in service including providing feedback reports.

- Provide regular activity reports to the defined stakeholders.

- Collect feedback from Customer on delivered Support such as but not limited to Seat reliability Support performance delivery etc.

5 SERVICE ASSISTANCE

- Monitor and analyze spare parts consumed by Customer from the consignment stock. This activity includes physical inventory once a month with delivery of inventory report.

6 COMMERCIAL ASSISTANCE

- Contribute to Customer satisfaction

- Promote Customer Support Services Spares and Repairs capabilities to Customer

Qualifications :

-Aeronautical or Aerospace Engineering or Systems or Design Engineer

Requirements:

Experience in Aviation Seats.

Good knowledge of Mandarine

Proficiency in English.

Computer skills - desirable.

Good communication skills.

Customer and problem solving oriented.

Additional Information :

We offer

• International Environment: Work within a multicultural and diverse setting.
• Collaboration as freelance

Remote Work :

No

Employment Type :

Contract