Internal Only Senior Manager, Employment Programs

***Internal Applicants Only***

MOSAIC operates on the traditional and unceded Coast Salish Territories the ancestral lands of the sḵwxwú7mesh selílwitulh xʷməθkʷəyəm qiqéyt scəwaθən məsteyəx kʷikʷəƛəm qicəy qʼʷa:nƛʼən SEMYOME and Matsqui nations where we are privileged to carry out our mission.

WHY YOU SHOULD WORK WITH US:

MOSAICis one of Canadas largest settlement non-profit organizations. Our newcomer services change the lives of immigrants refugees and individuals from diverse backgrounds in Greater Vancouver and throughout BC. Since 1976 MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women Indigenous Peoples people with disabilities persons of diverse sexual orientation gender identity or expression (2SLGBTQI) and racialized individuals. We have been recognized in the2019 List of Best Workplaces in Canada (100-999 employees) the2020 list of Best Workplaces Managed by Womenand2021 List of Best Workplaces in Canada(100-999 employees) by the Great Place to Work Institute. Our employees benefit from many diverse perspectives taking part in training opportunities for career growth.

Today the organization engages and serves over 26000 clients per year at 47 service and community locations in Greater Vancouver through a wide range of high-quality settlement and integration programs including services geared towards youth and family interpretation and translation language and workplace training counselling and employment. As a certified living wage employer and a CARF-accredited organization MOSAIC is among the countrys largest immigrant-serving organizations and enjoys a superb reputation a solid financial position and a hugely compelling mission.

JOIN OUR TEAM!

We are looking for an experienced and empatheticSenior Manager Employment Programswho will provide exceptional care and service to the MOSAIC community clients and staff! Not sure if you meet 100% of the qualifications We encourage you to apply anyway! MOSAIC is an equal-opportunity employer. We encourage people from all backgrounds spaces and abilities to apply.

POSITION FUNCTION:

The Senior Manager Employment Programs assumes overall responsibility for program operations the management of human resources and finances the achievement of contractual outputs outcomes and obligations and the development and implementation of all relevant policies systems procedures and standards for employment programs. The Senior Manager plays a key role in ensuring an integrated approach to the delivery of services at MOSAIC.

KEY DUTIES AND RESPONSIBILITIES:

• Assumes responsibility for the overall operations of Employment programs across multiple locations
• Establish all new and re-contracted programs within the portfolio
• Maintain a working knowledge of employment programs and services for newcomers including immigration patterns local and regional community trends and opportunities and identify and recommend opportunities for MOSAIC to the Director.
• Develop outreach and marketing plans to attract program participants and oversee marketing efforts within the program area leveraging support from the Marketing teams.
• Work with the Director and the Finance and Administration Department to ensure the financial integrity and accountability of the program area
• Develop and support staff to reach their potential
• Manage annual budget for portfolio
• Represent the organization and/or department at coalitions networks functions and/or committees as requested by the director.
• Through employer/industry community and stakeholder relations activities bring forward to the director trends needs and opportunities for consideration
• Regularly inform the director on the outcomes of the program area and make recommendations for improvement as required

QUALIFICATIONS:

Knowledge: Program management activities government funding sources and requirements; working knowledge of standard office equipment and software applications (word processing spreadsheets presentation software and databases); knowledge of policies procedures and standards.

Education: Degree in Management (Business Financial) Marketing Education Social Work etc. or equivalent education or experience.

Skills:

• Able to contribute to alliances and networks focused on focused on employment services and programs
• Able to work independently and lead a team Collaboration
• Conflict Resolutions skills Cultural sensitivity Customer service Communication skills
• Critical and strategic thinking Financial management Initiative
• Interpersonal skills
• MS Office suite publishing software database software Organized and able to set priorities and meet deadlines Presentation skills
• Problem-solving skills Program management Results oriented
• Supervisory and leadership skills
• Tactful discrete diplomatic patient flexible Team building
  

Experience: Minimum five years of experience in program human resources and financial management; experience proposing developing implementing and managing English language programs and in applying organizational policies and procedures; experience working with individuals with diverse backgrounds; managing several programs simultaneously; working at a not-for-profit organization

Other: Current and satisfactory Criminal Record Check required Access to a car an asset

COMPENSATION: $88641.80 - $103638.60 annual salary

HOURS: full-time position (35 hours per week)

The successful candidate may be permitted to work a hybrid work model (a combination of in-office and remote work).

The successful candidate must be able to commute to the MOSAIC Boundary office however can identify Highgate or Surrey Newton as their primary office

BENEFITS:

A competitive benefits package is provided with contracts of at least 1 year in length and which offer a minimum of 17.5 hours of work per week.

DEADLINE: January 23 2026

IMPORTANT NOTES:

• MOSAIC is an equal-opportunity employer. We encourage people from all backgrounds spaces and abilities to apply
• Before applying you must be legally permitted to work in Canada through citizenship or permanent resident status. If you have a work permit please ensure that it allows you to work for the duration of this position.
• We are committed to creating a safe and healthy working environment for our employees. MOSAIC employees are expected to adhere to several policies and procedures such asRight to a Respectful WorkplaceandCode of Conduct.As of September 18 2023MOSAICs HSS-21 COVID-19 Vaccination Policy is currently suspended. Therefore until further notice employees are no longer required to provide a proof of vaccination. However should circumstances change and MOSAIC deems it necessary to reinstate such Policy in order to ensure a safe workplace MOSAIC reserves the right to require employees to provide proof of full vaccination against COVID-19 in order to be eligible to continue performing their work duties.

Required Experience:

Senior Manager