Coordinator, Delivery Services II
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Job Location:
Sioux Falls, SD - USA
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
The Delivery Service Coordinator is a key member of the Sioux Falls South Dakota showroom team responsible for overseeing the scheduling coordination and execution of all delivery operations. This role ensures that products are delivered to customers efficiently accurately and with a focus on customer satisfaction.
Primary Responsibilities
- Coordinate delivery schedules with customers showroom staff and delivery teams to ensure timely service.
- Communicate proactively with customers regarding delivery status expected arrival times and any changes to schedules.
- Maintain accurate records of all deliveries including dates times customer details and any special instructions.
- Work closely with warehouse and logistics staff to ensure products are prepared for delivery and loaded securely.
- Resolve any delivery-related issues promptly such as delays damaged products or customer concerns.
- Monitor delivery routes and optimize schedules to maximize efficiency and minimize costs.
- Ensure compliance with showroom policies safety standards and regulatory requirements.
- Assist in training new delivery staff on procedures customer service expectations and safety protocols.
Work Environment
The Delivery Service Coordinator works primarily from the Sioux Falls showroom with occasional interactions at warehouses or customer sites as needed. The role requires flexibility in scheduling to accommodate customer needs and delivery windows.
Impact on Customer Experience
By ensuring seamless delivery operations and proactive communication the Delivery Service Coordinator enhances the overall customer experience contributing to the reputation and success of the Sioux Falls showroom.
Qualifications :
- High school diploma or equivalent; additional education in logistics or customer service is a plus.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Experience with scheduling software and basic computer applications.
- Ability to work collaboratively in a fast-paced environment.
- Problem-solving skills and a customer-focused mindset.
- Should be able to lift 40lbs
- Safe driving record and practice safe driving habits
- Knowledge of Sioux Falls area and surrounding communities is beneficial.
Key Competencies
- Attention to detail
- Time management
- Adaptability
- Teamwork
- Professionalism
Additional Information :
Equal Employment Opportunity
MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLCs policy is not to discriminate against any applicant or employee based on race color religion sex gender identity or expression national origin ancestry age disability/handicap status marital status military status sexual orientation genetic history or information or any other basis protected by federal state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLCs policy to comply with all applicable federal state and local laws respecting consideration of unemployment status in making hiring decisions.
Reasonable Accommodations
MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment please contact us at .
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Forklift
- Customer Service
- Organizational skills
- Basic Math
- Dealership Experience
- Laundry
- SyteLine
- Warehouse Experience
- Dispatching
- Personal Injury Law
- Translation
- Project Coordination
About Company
For nearly 70 years, MasterBrand has been shaping the places where people come together, enriching lives and creating meaningful memories for our customers. That, combined with our stylish products, expansive dealer and retail network, and dedicated associates, has helped make us the ... View more
