Public Service Manager II

If you are a current State of Maine employee you must complete your application through the internal application process (Find Jobs Report). Please apply using your PRISM account. If you are on Seasonal Leave and do not have access to PRISM contact your local Human Resources representative for application information.

OVERVIEW:

Maine Revenue Services (MRS) is seeking a highly talented individual to manage the Business Audit Unit (the Unit) within the Income and Estate Tax Division. MRS mission is to fairly and efficiently administer theStates tax laws with integrity and professionalism. The Unit serves an important compliance and taxpayer education function by auditing business-related (corporate income franchise insurance premiums and pass-through entity) taxes administered by the Division.

JOB DESCRIPTION:

The position directs a team of managers and revenue agents. The position also advises the Division Director on education and training for staff and the public reconsideration decisions voluntary disclosure agreements advisory rulings policies rules and legislation.

If you are a people-first leader with strong organizational and communication skills and want to use your experience to benefit Maine taxpayers come join our team. Maine Revenue Services is a collaborative workplace.

RESPONSIBILITIES:

Primary responsibilities as they relate to the taxes administered by the Division include:

• Designing and updating audit processes and procedures.

• Leading and promoting positive organizational change and planning.

• Managing the Unit including the preparation of audit plans directing examinations of business records reviewing and approving correspondence and assessments oversight of the Division reconsideration process and participation in Board of Tax Appeals/Court appeals processes.

• Managing audit related projects through delegation.

• Coordinating the development maintenance and application of the Revenue Agent Trainee program as it relates to taxes administered by the Unit.

• Hiring training developing and mentoring a dedicated team of professional staff to facilitate succession planning.

• Meeting regularly with Unit staff to provide management guidance and receive feedback/status reports.

• Generating timely statistical reports for Executive management.

• Remaining current on all federal and state tax law changes.

• Performing complex analyses of federal and state tax matters.

• Critically reviewing and commenting on draft statutory language rules forms and guidance documents.

• Participating as a contributing advisor to the Policy Group members.

• Representing the agency and actively speaking at various public engagements such as the Maine Tax Forum Maine Tax Symposium etc.

• Actively participating in various MRS workgroups/committees.

• Implementing administering and complying with human resource laws policies procedures and practices.

KNOWLEDGE SKILLS AND ABILITIES:

• Attention to detail and strong organizational and leadership skills.

• An ability to critically review established procedures to identify areas for improvement.

• Ability to analyze and plan unit activities and implement solutions with a focus on accuracy efficiency and effectiveness.

• Extensive knowledge of federal and state income tax laws rules and policies.

• Demonstrated ability to interpret and explain (verbally and in writing) federal and state income tax laws rules and policies.

• Being a highly organized self-starter capable of using professional judgement in prioritizing their own work and that of subordinates.

• Ability to establish and maintain communications and effective working relationships with agency staff the general public and a variety of internal and external stakeholders.

• A solid ability to communicate effectively and efficiently both verbally and in writing to a wide audience of varying abilities.

• Ability to analyze information develop plans draw logical conclusions and make sound decisions and recommendations.

• Ability to be flexible and adjust to business needs while balancing multiple tasks and priorities.

• Ability to exercise discretion and brief upper-level management on pertinent issues.

• Knowledge of human resource management principles practices and techniques.

MINIMUM QUALIFICATIONS:

A bachelors degree from an accredited educational institution -OR- four (4) years of equivalent post-secondary education training and/or professional level experience in accounting tax collection and finance that demonstrates the ability to use independent judgment initiative and discretion to make decisions on complex matters - AND -four (4) years professional level experience including two (2) years in a supervisory capacity in taxation accounting or related programs.

• Experience with multi-state taxation.

• Experience in the tax types and programs administered by the Unit.

• Experience in management or supervision of audit / tax staff.

• Experience leading organizational change.

APPLICATION INSTRUCTIONS:

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If you are unable to complete the online application please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.