Supervisor Spa Bar

• To be a visual presence in the Spa Bar.
• To run the shift and allocate daily roles to team members.
• Represent the Spa Bar in any relevant meetings..
• To ensure that all opening service and closing procedures are carried out during the shift and all company documentation is completed.
• To maintain the cleanliness of all areas to the detailed standards
• To maintain operational stock levels and order as required
• Communicate correctly and professionally with all colleagues.
• Always remain guest focused and ensure the rest of the team do so.
• To be precise with taking and executing orders from guests.
• To handle any issue/complaints appropriately and inform the Manager of the issue and any action taken.
• Take all opportunities to up-sell and create sales daily with all staff on duty.
• Be aware of the daily and upcoming business for the department and the resort as a whole.
• To be accountable for all monies and financial payments while on shift.
• To hold pre-shift meetings before every shift as per specification.
• To be familiar with the menus wine list & bar menu.

Qualifications :

• 2-3 years experience in a Supervisory role ideally within a luxury or highvolume environment.
• Passion for and understanding of 5-star hospitality and what it takes to deliver it
• Qualification in Hospitality Management/Food & Beverage preferred
• Quick thinking resourceful and able to solve problems at the moment
• Ability to remain calm and courteous at all times
• Ability to work well under pressure in a fast-paced and changing environment
• Able to work collaboratively as part of a team

Additional Information :

What is in it for you

• Exclusive Discounts:
  • Fairmont Cheshire The Mere Spa and Golf discount
  • Fairmont Raffles and Accor Hotels (friends and family rates are included)
  • 20% off food and beverage in on-site restaurants
• Colleague restaurant
• Being part of The Mere Team our culture is unique!
• You will benefit from training and development opportunities
• Competitive salary and benefits including pension
• 28 days of holiday including public holidays
• 1-5 days service award based on length of service
• Special rates for Fairmont Cheshire The Mere colleagues and their friends & family and discount across Accor hotels worldwide
• And last but not least you will get to work with a team of EXTRAORDINARY people

Remote Work :

No

Employment Type :

Full-time