Field Service Engineer (L2)
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
SUMMARY
This is a field service engineering position primarily responsible for traveling to customer sites which are often high-security environments to maintain and repair Smiths Detections X-ray and trace detection equipment using hand and power tools as part of the field service team. This position requires face-to-face and remote customer-interaction and a high level of team orientation with a proactive approach to seeking and sharing technical knowledge. The ability to work autonomously and outside of day-time business hours are also essential requirements.
RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO
Travelling to customer sites across metropolitan and regional/remote areas often requiring long-distance driving air travel and hotel accommodation for several days per trip
Troubleshooting servicing and repairing X-ray and trace detection equipment at customer sites and within Smiths Detections service centres
Proactively completing preventative maintenance tasks according to service contracts and schedules
Responding to equipment faults and other corrective maintenance requirements according to service contracts and key performance indicators
Testing components and circuitry of X-ray equipment using a multimeter computer/laptop and the inbuilt equipment-software
Diagnosing the root cause of mechanical electrical and electronics related equipment faults (involving 24 volts or less)
Replacing belts rollers motors and other mechanical components within X-ray equipment
Replacing and manoeuvring X-ray sources (ie. generators) and other heavy parts using lifting aides
Opening machines to inspect vacuum clean de-grease repair and replace internal parts
Installing new equipment at customer sites independently and alongside Smiths Detections programs and installations teams and various subcontractors and customer-stakeholders
Completing field service related documentation and reports
Completing technical safety compliance and other job related trainings online and in-person
Maintaining a clean/tidy work station and work environment
Responding to queries from customers vendors subcontractors and internal stakeholders verbally and in writing in a timely and professional manner independently
Consuming spare parts from the warehouse/storage area and promptly updating the associated records in the IT software tracking system
Joining regular internal team meetings and safety briefings
Ensuring that tools and testing equipment is maintained and calibrated
Acting as the designated on-call person according to the relevant regional on-call roster to provide remote and in-person technical support to customers
Analysing field service data trends and recommending process and equipment improvements
Contributing to continuous improvement projects and initiatives
Providing training and support to new joiners and junior-level field service team members
Leading safe-work practices and ensuring the safety of junior-level field service team members
Reporting and escalating day-to-day issues to more senior field service team members or management in a timely manner
Other duties as required
Qualifications :
EDUCATION LICENSES & EXPERIENCE
Certificate 3 Trade Qualification or Degree (Mechanical/Electrical/Electronic/IT)
Provisional or Unrestricted drivers license
Australian Citizenship and ability to obtain security clearances and industry licenses
Basic proficiency with Microsoft Office Suite
Additional Information :
Join us and well help build your career with excellent training and opportunities for career growth across the business both locally and globally. Youll experience an inclusive environment with strong leadership and a focus on safety and wellbeing. Youll also have the flexibility to choose from a wide range of benefits to suit your lifestyle offering you and your family support from a health and wellbeing financial and lifestyle perspective.
Join us and work for a world-leader with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color religion sex sexual orientation gender identity national origin economic status disability age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics where we celebrate support and embrace diversity.
At no time during the hiring process will Smiths Group nor any of our recruitment partners ever request payment to enable participation including but not limited to interviews or testing. Avoid fraudulent requests by applying jobs directly through our careers website (Careers - Smiths Group plc)
Remote Work :
No
Employment Type :
Full-time
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
Smiths Group is a global technology company that delivers solutions for the worlds evolving challenges. With a history spanning over 170 years, we operate across multiple sectors, including healthcare, energy, defense, and manufacturing. Our five divisionsJohn Crane, Smiths Detectio ... View more
