IT Systems Administrator Senior-Infrastructure & Ops

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By joining us you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Job Description:

IT Systems Administrator Senior

Purpose:

This position is an expert in a focused technology. Using comprehensive knowledge and competency this position performs duties to support the research evaluation and recommendation of software and hardware products and maintenance and development of the organizations enterprise level information technology (IT) systems operation.

Duties Functions and Responsibilities:

Essential duties and functions pursuant to the Americans with Disabilities Act may include the following. Other related duties may be assigned.

• Performs advanced focused architecting optimizing implementing configuring managing administering troubleshooting maintaining and monitoring one or more of the following: infrastructure software hardware systems/applications middleware servers/storage and IP-based telecommunications.

• Establishes and implements IT policies governance standards and security.

• Makes independent decisions for procurement of technical solutions in their focus area.

• Creates documents publishes and/or performs maintenance procedures and ensures all installations are in accordance with COAs specifications and IT standards/governance.

• Assists in planning designing procuring and delivering software and hardware purchases.

• Ensures appropriate product specifications.

• Provides costs analysis.

• Installs new specific software releases and/or upgrades including researching testing and implementing new technology.

• Participates in disaster recovery planning and testing including fault tolerance and detailed disaster recovery plan maintenance.

• Communicates and interfaces with members of the IT vendor and user communities.

Responsibilities - Supervisor and/or Leadership Exercised:

Provides technical or project leadership training and guidance to others. May provide leadership on work assignments.

Knowledge Skills and Abilities:

Must possess required knowledge skills abilities and experience and be able to explain and demonstrate with or without reasonable accommodations that the essential functions of the job can be performed.

• Knowledge of infrastructure technologies.

• Knowledge of application and/or operating systems.

• Skill in mentoring and monitoring daily work activities of others.

• Skill in documenting and maintaining complex application and process or configuration information.

• Skill in providing day-to-day system/application administration and/or system/application administration in support in a variety of work environments.

• Skill in installing and maintaining applications operating systems or equipment.

• Skill in identifying complex problems and reviewing related information to develop and evaluate options and to implement solutions.

• Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts.

• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems.

• Ability to view the big picture when involved in a project and make decisions.

• Ability to quickly become familiar with emerging technologies.

Minimum Qualifications:

• Graduation with a Bachelors degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience.

• Experience may substitute for education up to four (4) years.

Licenses and Certifications Required:

As required based on advanced job role.

Preferred Qualifications:

• Strong experience in an enterprise storage solution.

• Strong experience in an enterprise data protection solution

• Some experience with some level of project management.

Notes to Candidate:

Overview of Position:

This role will be a key member of the storage team within the Enterprise Infrastructure Group which is responsible for operation of two major platforms:- Enterprise storage and data protection under NetApp and Rubrik- Server and desktop virtualization under VMWare and Citrix This team also handles ServiceNow tickets for those systems and services. This role will provide engineering and operational support for the above solutions as well as assist EIG and other technology teams as needed.

Reporting location - The Grove -2400 Grove Blvd Austin Texas 78741

This position requires a background investigation CIJIS.

Must reside in the state of Texas. This position currently is hybrid and onsite presence is required as operational needs determine. Standard business hours and on call rotation.

Pay Range:

$80490 - $107309

Essential Employee:

This has been designated as an Essential Employee the event of a City-designated emergency Essential Employees provide services that impact the public health safety utility services and welfare of members of the Austin community and other employees and ensure the continuity of essential such an emergency Essential Employees may be called back in may be required to modify their schedule may be assigned to a City-designated work site or may be retained on site to assist with operations and recovery.

Travel:

If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program you may drive when necessary to multiple locations as part of your regular job duties. Otherwise you are responsible for getting to and from these locations.

Application Instructions:

In completing your job application be sure to provide a COMPLETE employment history including past job titles employment dates and a detailed summary of your job duties functions responsibilities and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position.

NOTE: A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed no additional applications or application changes will be accepted.

Use of AI is strictly prohibited to respond to the application and during the interview process.

All interviews are being conducted over the phone Microsoft Teams Phone (no video required) or virtually via Microsoft Teams (video required) or in person.

Post Interview Verification: If you are selected as the top candidate for a position we will be contacting your current and former employers we will reach out for professional references including your most recent supervisor. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veterans preference.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply but the posting will close at 11:59 PM the day before the date listed. All application steps including attachments and submission must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed it will no longer be viewable in the system.

Benefits

Working with the City of Austin provides a number of benefits including medical paid leave time a great retirement plan training opportunities and more! ClickHEREfor more information.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race creed color national origin sex gender identity age religion veteran status disability or sexual addition the City will not discriminate in employment decisions on the basis of an individuals AIDS AIDS Related Complex or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection or who associate with individuals who are believed to be at risk.

The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function please call or Texas Relay by dialing 7-1-1.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race creed color national origin sex gender identity age religion veteran status disability or sexual addition the City will not discriminate in employment decisions on the basis of an individuals AIDS AIDS Related Complex or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function please call or Texas Relay by dialing 7-1-1.