Senior Manager Business Development Dealer Management

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Job Summary:

The Senior Manager Business Development is responsible for the overall management of strategic relationships with digital vendors that will provide services to CAT dealers. This position ensures alignment of the vendor with CAT Dealers and CAT Digitals business goals and objectives through supporting vendor evaluation and selection overseeing vendor relationship and performance and managing vendor risks. This position will work closely with CAT Digital Vendor Management.

Job Related Statistics:

• Accountable for vendor management and procurement activities for CAT Digital (>$150M in annual expenditure)
• The scope of work is global across all key functions of CAT Dealer ERP Program
• Primary Internal Interface: Managers/Directors/Business Unit Heads
• Personnel: 3-5 Cat employees

What You Will Do:

The incumbent is responsible for leading all vendor management key activities and play a larger role in directing the work of others. Some of the key responsibilities are as follows:

Developing CAT Dealer ERP System Integrator Strategy

• Translate CAT Digital and CAT Dealer strategy and business needs into strategy.
• Establish policies standards processes and templates for working with vendors.
• Develop and refine supplier segmentation frameworks for classifying and prioritizing suppliers.

Collaborate with internal stakeholders to support sourcing activities

• Coordinate with CAT Digital VMO and FSD Indirect Procurement business units and other key functions on sourcing methods vendor evaluation & selection and negotiation.
• Assist business and functional teams with transition and transformation planning due diligence and implementation

Manage vendor relationship

• Develop standard communication policy to convey key decisions expectations etc. to suppliers (includes email correspondence virtual meetings and site visits).
• Coordinate and conduct senior-level meetings between suppliers and CAT Dealer to ensure strategic alignment.
• Serve as a point of escalation to resolve issues and disputes.
• Partner with strategic vendor to identify development and co-investment opportunities and drive continuous capability improvement.

Proactively monitor and manage vendor performance and risks

• Identify requirements and define process and tools to monitor supplier performance (scorecards KPIs dashboards) and report progress periodically
• Assess and report on vendors qualifications and risk including financial and supply continuity risk (incl. financial skills tools and the use of third parties)

Strategically managing contract and commercial terms

• Ensure compliance resolve contract disputes and prevent savings leakage
• Establish a process and manage team to draft modify renew finalize and/or terminate existing supplier contracts

Oversee procurement operations

• Oversee the governance of execution and processing of purchase requisition purchase orders invoices and receipts
• Oversee the governance of reconciliation of contracts purchase orders and payments through PO and Invoice matching

Manage Business Operations talent development

• Provide appropriate support/training to Business Operations organization
• Drive a high-performance culture through performance targets development plan engagement strategy and regular performance reviews.
• Hire the right talent for the right roles based on skills and competencies.

This position requires a minimal amount of travel; up to 50% of work time.

What You Will Have:

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients vendors and peers.
• Strategic Thinking: Knowledge of the importance of big picture thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization.
• Value Selling: Knowledge of the principles and practices for selling products technology and services; ability to provide overall product/service value and to differentiate support offerings that address clearly understood customer needs.

Considerations For Top Candidates:

• Bachelors Degree (BA or BS) from four-year college or university preferred
• Extensive experience with deep understanding of Source-to-Pay life cycle supplier relationship management and contracting best practices
• This position will have proven leadership skills to manage coach and develop teams of 5 and drive top performance.
• The position will have the ability to negotiate appropriate and meaningful remedies with internal and external stakeholders as well as strong facilitation and interpersonal skills to drive coordination between vendors and business stakeholders.
• The position should be able to show strong project management & process skills to ensure execution continuity across entire vendor management process.
• Having deep market knowledge of digital/IT services software and hardware and current digital trends will be a preferred qualification.
• Caucus Certification of Certified Technology Procurement Executive (CTPE)

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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