Senior Manager, Business Training and Assistance Programs

Position Summary

The Senior Manager Business Training and Assistance Programs will oversee the management design and oversight of multiple programs designed to serve low and moderate income small business owners in Philadelphia neighborhoods by supporting their ability to plan start and grow.

Essential Functions

• Manage all aspects including planning coordination with other departments marketing applications funding implementation and outcomes of the Business Training and Assistance Program (BTAP) the Philadelphia Capital Access Program (PCAP) and the Professional Business Services Program (PBSP).  Assure compliance with all funding sources.
• Direct a group of lenders (PCAP) Business Support Organizations (BTAP) and Professional Business Services Program (PBSP) to meet the technical assistance needs of low and moderate income business owners:
• Increase access to capital in underserved neighborhoods of Philadelphia
• Research and understand effective microenterprise technical assistance methods
• Manage assigned BTAP PCAP PBSP contracts invoices and reports
• Convene providers to collaborate and share best practices
• Assure industries and communities with high needs are served
• Identify additional resources for small businesses
• Track outcomes and assess impact
• Manage other small business resource unit programs as needed
• Identify and develop new tools to increase access to capital for small businesses
• Evaluate performance effectiveness and impact of projects and programs and make appropriate recommendations.

General Duties of ONED unit staff:

• Contributing information and recommendations to strategic plans and reviews for ONED Department of Commerce and neighborhood efforts.
• Preparing and implementing action plans for ONED programs.
• Resolving problems and determining system improvements.
• Preparing project presentations and reports using all appropriate software. 
• Drafting status reports talking points statements and other written work product as needed.
• Other duties as assigned. 
• Minimal night and weekend work may be required.  

Competencies Knowledge Skills and Abilities

• Minimum 5 years experience managing government funding programs including contracting; experience with Community Development Block Funds is strongly preferred. 
• Other attributes will include education and/or experience in one or more of the following areas: planning management of a non-profit agency banking community development experience real estate development economics planning business or public administration. 
• Knowledge of Community Development Block Grant program City/State/Federal regulations pertaining to contract preparation and Uniform Program Management System are preferred.
• The principles and practices of contract development negotiation administration and control as they relate to economic and community development projects.
• Legislative and Funding Source rules and regulations and guidelines in the application of commercial and area improvement projects and programs.
• Verbal written and computer communication skills are essential. 
• Proficiency in Microsoft Suite products. MS Word and Excel are essential.  QuickBase PowerPoint and Publisher Customer Relation Management Software are a plus. 
• Strong interpersonal skills with demonstrated ability to work with individual across different disciplines.
• Ability to communicate and/or experience working with ethnically and economically diverse population.
• Strong time management and organizational skills including attention to detail and abilities to prioritize tasks and keep multiple tasks moving simultaneously.
• Knowledge of the principles and practices of contract development negotiation administration and control as they relate to economic and community development projects. 
• Competency in a language other than English is a plus.

Qualifications :

• Completion of a bachelors degree program at an accredited college or university with major course work in one of the following areas: economics business administration finance public administration or city planning.
• Three years of experience in economic development project analysis planning or monitoring one year of which shall have been at the full performance level.

OR any equivalent combination of education and experience determined to be acceptable by the Deputy Director of Commerce.

Additional Information :

TO APPLY: Interested candidates must submit a cover letter and resume.

Salary Range: $50000 - $75000

Discover the Perks of Being a City of Philadelphia Employee:

• Transportation: City employees get unlimited FREE public transportation all year long through SEPTAs Key Advantage program. Employees can ride on SEPTA buses subways trolleys and regional rail for their daily commute and more.
• Parental Benefits: The City offers its employees 8 weeks of paid parental leave.
• We offer Comprehensive health coverage for employees and their eligible dependents.
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation sick leave and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses extending not only to City employees but in some cases spouse and dependents too!

Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22 2023 vaccinations are no longer required for new employees that work in non-medical non-emergency or patient facing positions with the City of Philadelphia. As a result only employees in positions providing services that are patient-facing medical care (ex: Nurses doctors emergency medical personnel) must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race ethnicity color sex sexual orientation gender identity religion national origin ancestry age disability marital status source of income familial status genetic information or domestic or sexual violence victim status. If you believe you were discriminated against call the Philadelphia Commission on Human Relations at or send an email to

For more information go to: Human Relations Website: Work :

No

Employment Type :

Full-time